Financial Service Representative – Outbound Calls
CIBC US
contract
Posted on:
Location Type: Hybrid
Location: Montréal • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Work in a fast paced Contact Centre where you’ll proactively reach out to clients
- Suggest new and existing financial services products that will help them reach their financial goals
- Share knowledge of products and campaigns with clients through outbound calls
- Engage in meaningful conversations to understand their financial needs
- Provide information and resolutions to the client’s issues
Requirements
- Ability to work independently as an Agent@Home with a secure workspace
- Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (minimum download speed of 15 mbps and upload speed of 10 mbps)
- Flexible to work from Monday to Friday from 9:00 AM to 08:00 PM and Saturday from 10:00 AM to 6:00 PM
Benefits
- Competitive compensation
- Banking benefit*
- Wellbeing support
- Employee and family assistance programs
- MomentMakers, our social, points-based recognition program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
independent workproactive communicationclient engagementproblem resolutionfinancial needs assessment