CI&T

Software Engineer

• - Processamento de grandes volumes de dados, com foco em paralelização de tarefas e consumo de APIs, considerando restrições de TPM (Transações por Minuto) e TPS (Transações por Segundo).
• - Experiência com soluções de streaming de dados.
• - Instrumentação de aplicações para extração de informações de performance, logs de funcionamento e métricas.
• - Boas práticas de desenvolvimento de software, como TDD (Test-Driven Development), DDD (Domain-Driven Design), Clean Code e Arquitetura Hexagonal.
• - Práticas/Frameworks ágeis, como SCRUM ou KANBAN.
• - Banco de dados SQL e NoSQL.
• - GIT e Git Flow.
• - Boa comunicação e habilidade de colaboração com a equipe.

Senior Data Developer

Data Scientist

• Interaction Monitoring: Collect and mine data from large volumes of conversation logs to identify behavior patterns and flow bottlenecks.
• Root Cause Analysis: Investigate response failures, understand logic deviations, and provide detailed insights for the curation team to adjust content.
• KPI Management: Create, maintain, and evolve dashboards focused on key indicators such as:
• Intent Accuracy: Did the AI understand the correct intent?
• Resolution Rate: Was the user’s problem resolved without human intervention?
• Factual Accuracy: Is the response factual and technically correct?
• Strategic Reporting: Translate technical data into executive reports to facilitate decision-making about investments and changes to the AI engine.
• Benchmarking: Run A/B tests and performance comparisons to measure the impact of new adjustments or model updates.

Senior Data Scientist

Support Engineer

• Respond to support requests, clarify client questions, and resolve incidents and service requests.
• Restore production operations through remedial actions, ensuring platform stability and performance during promotional peaks and key campaign periods.
• Keep the client informed throughout the ticket lifecycle, from opening to resolution, with clear communication about campaign impacts, timelines, and mitigation plans when incidents affect live experiences.
• Actively contribute to service improvements by leveraging in-depth knowledge of the client’s business.
• Prioritize and escalate critical situations, understanding business impact and ensuring resolution, especially when issues affect ongoing or upcoming promotions, customer experiences, or key campaign milestones.
• Foster client satisfaction by building a partnership-based, empathetic relationship around reported issues.
• Prevent ticket reopenings by ensuring incidents and requests are resolved efficiently and by documenting root causes, workarounds, and how-to procedures.
• Collaborate with the support team by sharing knowledge and contributing to collective learning, including creating and maintaining knowledge-base articles, runbooks, and best practices.
• Implement and optimize algorithms and automation processes using AI techniques to streamline workflows, reduce delivery time, and increase operational efficiency.
• Monitor platforms to ensure availability, performance, and correct behavior of digital platforms during promotional campaigns, proactively identifying and addressing anomalies before they impact end users.
• Work closely with stakeholders to ensure all live promotions run smoothly and meet the success criteria defined during the inception phase, aligning support activities with expected business outcomes.

Senior Support Analyst

Backend Engineer

• Understand technical requirements, actively participating in inceptions and technical refinements;
• Develop and maintain responsive, accessible, and user-friendly frontend applications;
• Provide insights for the development and evolution of a scalable, high-performance solution;
• Integrate systems by retrieving, transforming, and sending information;
• Plan and execute the decomposition and modernization of legacy systems into scalable, modern architectures;
• Implement and structure automated tests (TDD) to ensure the quality of deliverables;
• Conduct code reviews;
• Support the team with technical questions and contribute to people development;
• Use AI to accelerate delivery;

Mid-level FullStack Developer, Java/React

DevOps Engineer

• Implantar e manter uma solução de IA baseada em um blend de plataformas Flow + plataforma própria do cliente + soluções de mercado.
• Garantir a infraestrutura, atualização e operação do Flow na cloud do cliente.
• Integração com todo o ecossistema (plataformas, dados e soluções externas).
• Aproximar-se do Flow e viabilizar integrações via sincronia, MCP, A2A, APIs e demais necessidades técnicas.
• Apoiar a definição, implantação, evolução e estabilidade das soluções.

SRE/DevOps – Infra e Integração de Plataformas de IA Sr

Architect

• Alignment among stakeholders: You will need to engage with different profiles (analysts, managers, users, partners) to ensure a comprehensive view of deliverables.
• Technical definitions: During the specification phases you will need to evaluate chosen solutions and weigh recommendations;
• Cultural transformation: When addressing outdated processes, you should suggest alternatives such as automations, AI, or process changes that bring simplicity and efficiency to the client.
• Observe/criticize and mitigate technical risks arising from the interdependencies of the various projects within the program.
• Define and document system architectures that satisfy business and technical requirements.
• Evaluate scalable and resilient technical solutions.
• Lead technology decisions and define development standards.
• Guide development teams in implementing best practices.
• Conduct proofs of concept and assessments of new technologies.
• Actively participate in the evolution of the architecture of existing systems.

System Architect

• Play a leading role in digital and cultural transformation at Brazil's largest bank, not just following established practices but building a foundation of continuous pursuit of technical excellence;
• Drive continuous improvement of engineering processes and practices, with critical thinking and the ability to mentor junior developers on the team;
• Work with a focus on the impact delivered by solutions and on the user experience;
• Collaborate with multidisciplinary teams to design, develop, and implement efficient solutions;
• Maintain and continuously enhance existing systems.

Mid Level Fullstack Developer, Angular, React, Java

Frontend Engineer

• Act as a driving force for digital and cultural transformation at Brazil's largest banking institution, not only following established practices but building a foundation of continuous pursuit of technical excellence;
• Seek and promote continuous improvement of engineering processes and practices, with critical thinking and the ability to mentor junior developers on the team;
• Work with a focus on the impact delivered by solutions and the user experience;
• Collaborate with multidisciplinary teams to design, develop, and implement efficient solutions;
• Maintain and continuously enhance existing systems.

Mid Level Frontend Developer, Angular

• Develop and maintain scalable and secure backend applications using .NET Core.
• Identify and remediate security vulnerabilities in applications and implement best practices across both frontend and backend code.
• Work across multiple projects and technologies, including PHP, ASP.NET, and frontend development, with the ability and willingness to learn new technologies.
• Use AI tools and techniques to improve code quality and development efficiency.

Mid-Level Fullstack Developer, .NET

• Develop and maintain backend applications using Java
• Design, implement, and manage services on AWS (such as Lambda, SQS, SNS, S3, RDS, and ECS)

Senior Java Developer – AWS

• Develop and maintain scalable and secure backend applications using .NET Core.
• Address security vulnerabilities in applications and implement best practices across both frontend and backend code.
• Work on multiple projects and technologies, including PHP, ASP.NET and frontend, with the ability and willingness to learn new technologies.
• Utilize AI tools and techniques to improve code quality and development efficiency.

Senior Fullstack Developer – .NET

Security Analyst

• Support information security assessments for projects and applications.
• Conduct technical and compliance risk analyses, proposing mitigation measures.
• Collaborate in the creation, review and implementation of security policies, standards and guidelines.
• Participate in the validation of internal controls based on frameworks such as ISO 27001, OWASP, LGPD, GDPR and NIST.
• Support the development of security reports and metrics for senior management.
• Contribute to the preparation of onboarding materials, training and awareness campaigns.
• Monitor the remediation of nonconformities and security action plans.

Junior Information Security Analyst

• Work on Front-End Development (React) to join our team dedicated to leading projects in the insurance sector.

Mid Level React Developer

• Liderar tecnicamente uma equipe multidisciplinar CI&T e ajudar na resolução de problemas no dia-a-dia;
• Refinar e entregar soluções técnicas em diversos cenários;
• Atuar com o time de desenvolvimento na garantia de uma entrega de qualidade para nosso cliente;
• Atuar com resolução de problemas de forma mais assertiva, com visão macro do negócio;
• Ampliar os conhecimentos do time com elaboração de treinamentos/dojos.