Federal Travel Account Manager – Travel Management Services

CI Azumano Travel / Business

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Serve as the primary point of contact for assigned federal government travel accounts.
  • Build and maintain long-term, trust-based relationships with federal agency stakeholders and program managers.
  • Ensure compliance with federal travel regulations, agency policies, and contractual service requirements.
  • Analyze travel spend, program performance, and utilization to recommend cost-effective and policy-compliant solutions.
  • Collaborate with internal operational teams, technology partners, and suppliers to deliver customized federal travel solutions.
  • Monitor service level agreements (SLAs) and ensure consistent, high-quality service delivery.
  • Address and resolve client issues promptly while maintaining strong customer satisfaction.
  • Provide regular reporting and data-driven insights on travel program performance, savings opportunities, and compliance trends.
  • Conduct periodic program reviews and strategic planning sessions with federal clients.
  • Manage supplier relationships and support negotiations to maximize value for government programs.
  • Stay informed on federal travel policies, contract requirements, and industry best practices.

Requirements

  • Bachelor’s degree in Business, Hospitality, Government Contracting, or a related field, or equivalent experience.
  • Minimum 3–5 years of experience in travel management, federal account management, or government contracting.
  • Strong knowledge of federal travel programs, government contracting environments, and compliance requirements preferred.
  • Excellent analytical, negotiation, and organizational skills.
  • Strong communication and stakeholder management abilities, particularly with government clients.
  • Demonstrated ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment.
  • Proficiency with travel management systems, CRM platforms (Salesforce), and Microsoft Office Suite.
Benefits
  • competitive pay
  • benefits
  • perks
  • flexible work-life balance
  • professional development opportunities
  • performance and recognition programs
  • comprehensive benefits package including medical, dental, vision, life, and disability
  • voluntary benefit programs (critical illness, hospital, and accident)
  • health savings and flexible spending accounts
  • retirement 401K plan
  • paid leave programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
travel managementfederal account managementgovernment contractingcompliance analysisdata analysisprogram performance analysiscost-effective solutionsnegotiationreporting
Soft Skills
relationship buildingcustomer satisfactionanalytical skillsorganizational skillscommunication skillsstakeholder managementproblem-solvingstrategic planningmulti-tasking