Marketing Trainer
Chumash Enterprises
full-time
Posted on:
Location Type: Office
Location: Buellton • California • United States
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Salary
💰 $75,286 - $94,107 per year
About the role
- Designs, coordinates, and facilitates on-the-job training programs for Player Development and Marketing Team Members that interface with the Player Tracking System and/or platforms Marketing utilizes.
- Provides verbal and written presentations/proposals/reports as assigned.
- Under the direction of the Marketing Operations Manager, writes departmental processes, standard operating procedures, and workflow instructions for departmental support staff.
- Implements departmental-focused new hire and refresher course training, as well as Enterprise approved training.
- Tracks and documents departmental training in support of succession planning goals and initiatives.
- Works closely with department managers in identifying and developing competencies for Player Development and Marketing Team Members.
- Assesses areas of improvement and develops solutions related to increasing Team Member soft skills, education, and production.
- Communicates with Player Development and Marketing department managers (both verbally, and in writing) to identify training needs.
- Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash.
- Performs other duties as assigned.
Requirements
- High School Diploma or GED Certificate.
- Associate’s or Bachelor’s Degree in Business Administration, Marketing, Hospitality or equivalent work experience.
- Two years of experience in marketing, or related field preferably in the gaming or hospitality industry.
- Experience with Point of Sale, Hospitality, and Player Tracking System management preferred.
- Computer proficiency utilizing Microsoft applications, email, and Internet.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Native American hiring preference applies.
- People Development: Having the ability to assess skill strengths and weaknesses of individuals and teams in order to determine what actions are appropriate to build and/or improve the needed skills.
- Continuous Learning: Actively and continuously gaining insight of strengths and weaknesses in order to identify the relevant areas that need further development (with regard to skills and knowledge) and acting upon it.
- Sociability and Networking: Socializing effortlessly with other people; at ease when approaching others in social settings and professional relationships.
- Oral Communication: Shaping and expressing ideas and information in an effective manner.
- Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program designdepartmental processes writingstandard operating proceduresworkflow instructionscompetency developmentPoint of Sale managementPlayer Tracking System managementMicrosoft applications proficiencysuccession planningmarketing experience
Soft Skills
people developmentcontinuous learningsociabilitynetworkingoral communicationwritten communicationteamworkcollaborationproblem-solvingpresentation skills
Certifications
High School DiplomaGED CertificateGaming License