
Unified Communications Technician
Chumash Enterprises
full-time
Posted on:
Location Type: Office
Location: Santa Ynez • California • United States
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Salary
💰 $31 - $37 per hour
Tech Stack
About the role
- Responsible for new and modified fiber (Including Fusion Splicing), copper and Wi-Fi, and connections on the casino floor and other Enterprise properties.
- Responsible for project management of slot machine moves and new installations related to current data and fiber configuration.
- Works with slot vendors on current and new slot bank installation.
- Works with Information Technology Infrastructure team on design and troubleshooting of the network.
- Oversees and recommends DAS System maintenance, system expansion/design, and implementation.
- Collaborates with Unified Communications Manager to investigate and resolve service issues with the Cisco Call Manager.
- Coordinates, plans, and installs all aspects of needed communication equipment/connections for Team Member AMC.
- Assists Production Manager with communication equipment and/or connections needed for special events including concerts, VIP venues, and sporting events.
- Ensures PBX inventory meets growth needs of Enterprise properties.
- Obtains bids from vendors for work needed to support PBX and voicemail systems.
- Collaborates on data center design, installation, and troubleshooting.
- Documents exceptions to standard wiring paths.
- Responsible for overall performance of two-way radio system FCC radio system.
- Attends meetings on projects to coordinate work and completion.
- In charge of hardware Inventory to support all aspects of Enterprise telecom needs.
- Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
- Performs other duties as assigned.
Requirements
- High School Diploma or GED Certificate.
- Bachelor’s Degree in Information Technology or equivalent experience.
- Five years of equivalent work experience with cable installation, call manager administration, programming, and implementing ACD queues.
- I&M Certification for Cisco Call Manager and Unity.
- RCDD certification preferred.
- Must have a valid CA driver’s license.
- Willingness to work flexible schedules in a 24/7 work environment.
- Work experience in a 24/7 operational environment.
- Experience with rack and cabinet installation for PBX and related communication systems preferred.
- Intermediate computer proficiency utilizing Microsoft applications, email, and internet.
- Hotel/Motel Property Management System knowledge.
- Call accounting system knowledge preferred.
- Distributed Antenna System design knowledge preferred.
- Two-Way radio system knowledge preferred.
- Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
- Native American hiring preference applies.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fiber installationfusion splicingcopper installationWi-Fi connectionsproject managementcall manager administrationACD queue programmingPBX system managementDAS system designrack and cabinet installation
Soft Skills
teamworkcollaborationcommunicationproblem-solvingorganizational skillsflexibilityleadershipmutual respectrecognitionpartnership
Certifications
High School DiplomaGED CertificateBachelor’s Degree in Information TechnologyI&M Certification for Cisco Call ManagerUnity CertificationRCDD certificationGaming License from Tribal Gaming Agency