CHS Inc.

Operations

• Under general supervision, carry out general labor responsibilities promptly and efficiently.
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment. May include bulk and or packaged material.
• Control and monitor all load out functions.
• Understand and operate automated scale/dump systems.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Grain Operations Specialist

Technician

• Troubleshoot, repair and maintain vehicles, machinery and equipment to minimize unscheduled downtime
• Schedule and perform preventive maintenance to support operating departments with safe, reliable vehicles and equipment
• Provide assistance to more junior team members
• Perform record keeping and documentation as required
• Maintain efficient maintenance procedures and monitor a complete and reasonable spare parts/equipment inventory
• Maintain all tools and keep work areas clean and neat
• Follow all CHS policies and procedures
• Participate in company training for service and repair of vehicles, equipment, and facilities
• Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations

Truck and Trailer Maintenance Technician

Clerk

• Provide excellent customer service
• Treat customers professionally; greet customers promptly and courteously
• Provide assistance to customers browsing inventory or checking out items at the counter
• Perform cashier responsibilities including accepting payments and issuing receipts
• Display and organize products in the store for customers to locate easily
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves
• Order merchandise and track inventory as assigned
• Monitor customers to assist the store in loss prevention
• Assist with preparation of displays and promotions
• Maintain and promote a strong safety culture and follow all safety policies, training, personal protective equipment procedures and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Perform other duties as assigned

Store Clerk

Night Shift

• Provide excellent customer service.
• Treat customers professionally; greet customers promptly and courteously.
• Provide assistance to customers browsing inventory or checking out items at the counter.
• Perform cashier responsibilities including accepting payments and issuing receipts.
• Display and organize products in the store for customers to locate easily.
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves.
• Assist with ordering merchandise and tracking inventory.
• Monitor customers to assist the store in loss prevention.
• Assist with preparation of displays and promotions.
• Maintain and promote a strong safety culture and follow all safety policies, training, personal protective equipment procedures and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other duties as assigned.

Field Engineer

• Increase propane sales through door-to-door sales, marketing programs, customer referrals, and telemarketing.
• Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
• Make proper recommendations of propane and services to customers and promote CHS products and services.
• Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations.
• Invoice all products and services accurately as they are delivered or sold.
• Assist supervisor in developing marketing programs to attract new business and retain current customers.
• Promptly handle all customer complaints with follow-up ensuring complaint resolution.
• Ensure all daily paperwork is accurate and complete.
• Assist supervisor in increasing departmental efficiency and reducing operational costs.
• Adhere to CHS pricing, credit, inventory and safety policies.
• Promote and enhance CHS’s image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
• Support a strong safety culture and follow all safety policies, procedures and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other responsibilities as needed or assigned.

Field Service Technician

• Provide excellent customer service.
• Treat customers professionally; greet customers promptly and courteously.
• Provide assistance to customers browsing inventory or checking out items at the counter.
• Perform cashier responsibilities including accepting payments and issuing receipts.
• Display and organize products in the store for customers to locate easily.
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves.
• Order merchandise and track inventory as assigned.
• Monitor customers to assist the store in loss prevention.
• Assist with preparation of displays and promotions.
• Maintain and promote a strong safety culture and follow all safety policies, training, personal protective equipment procedures and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other duties as assigned.

• Provide excellent customer service
• Treat customers professionally; greet customers promptly and courteously
• Provide assistance to customers browsing inventory or checking out items at the counter
• Perform cashier responsibilities including accepting payments and issuing receipts
• Display and organize products in the store for customers to locate easily
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves
• Order merchandise and track inventory as assigned
• Monitor customers to assist the store in loss prevention
• Prepare displays and promotions
• Maintain and promote a strong safety culture and follow all safety policies, training, personal protective equipment procedures and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Perform other duties as assigned

Senior Store Clerk

• Provide excellent customer service
• Perform cashier responsibilities including accepting payments and issuing receipts
• Display and organize products in the store
• Maintain the appearance of the store
• Assist with ordering merchandise and tracking inventory
• Prepare food items as instructed
• Maintain a strong safety culture and follow safety policies
• Identify and communicate workplace hazards

Part-Time Deli and Convenience Store Clerk

Support Engineer

• Initiate new customer set up and portal access
• Monitor set up process and address delays
• Initiate account changes as needed
• Provide customer information on how to do business with CHS
• Provide customers with posted bids and price sheet quotes
• Work with customers to ensure contract policy is followed
• Facilitate customer inquiries related to customer and settlement payments
• Intake all types of customer disputes
• Review contract details provided by sales team
• Compile and distribute relevant reports for stakeholders
• Other duties as needed or assigned

Technical Customer Support Representative

Customer Support

• Manage all aspects of creating an excellent customer service experience for current and prospective customers
• Handle a variety of customer service inquiries and problems
• Provide support to lower level staff on non-standard cases
• Review and troubleshoot customer problems and initiate action for repair, replacement return or field service
• Promote alternative products or services
• Perform other duties and responsibilities as needed or assigned

Customer Support Representative

• Oversee grain and agronomy operations at the Sterling location, including the fertilizer plant and grain elevator
• Manage day-to-day operations to provide customers with prompt, courteous, and effective service while meeting operational and divisional objectives
• Lead, train, and support approximately six direct reports through clear work direction, performance feedback, and employee development
• Oversee inventory management, product ordering, asset utilization, and operational readiness for grain and agronomy facilities
• Manage fertilizer operations of approximately 20,000 tons annually, with the ability to support future growth and increased volume
• Complete administrative responsibilities, including COUPA activity, inventory ordering, time-off approvals, and required operational documentation
• Work alongside employees during peak seasons while responding to operational questions and customer needs in a timely and professional manner
• Maintain effective communication with employees, customers, and leadership to support alignment on priorities, service expectations, and business needs
• Promote and maintain a strong safety and compliance culture across the fertilizer plant and grain elevator by following policies, identifying hazards, and correcting unsafe conditions
• Manage multiple priorities in a fast-paced environment while supporting grain and agronomy operations, customer service, and overall location performance

Operations Manager

Billing Specialist

• Provide day-to-day support for business unit customers and vendors through the procure-to-pay process
• Seek process improvement efficiencies and understand corporate structures, business contacts, and stakeholders
• Participate in special projects and other duties as assigned
• Track receipt of data and source documents
• Prepare and sort source documents and interpret data to be entered
• Contact preparers of source document to resolve questions, inconsistencies or missing data
• Maintain accurate and complete client files/filing
• Perform data entry in the Accounts Payable/Account Receivable System from source documents
• Confirm accuracy of data and make necessary corrections
• Contribute to team efforts to achieve results

Agronomy Billing Specialist

• Load and unload grain, agronomy, and feed products
• Work with your hands by performing scheduled maintenance and repairs
• Acquire knowledge on how to monitor and maintain grain quality, mix/load fertilizer/chemical products, and assist in loading trains
• Obtain certifications to operate equipment including the opportunity to obtain your CDL
• Act as a working lead, providing general work direction, guidance and assistance, fostering communication, and a strong customer service mentality
• Assist in the management of elevator functions to meet budget goals and maximize profitability
• Coordinate incoming shipment information with location management
• Assist in marketing grain and buying grain from farmers
• Oversee preparation of trucks and railcars for loading/unloading
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Inspect in-use equipment for leaks
• Monitor and maintain quality of inventory
• Deliver products such as fertilizer, chemical, seed, feed, and others to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Perform grounds maintenance including snow removal
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations

Operations Specialist

General

• Performing essential warehouse operations
• Ensuring a clean, safe, and organized work environment
• Accurately tracking and organizing all documentation
• Loading/unloading trailers, moving pallets of product, palletizing product, picking orders and completing documentation
• Maintaining a safe and clean work environment
• Managing product inventory and following first in-first out shipping and rotation principles
• Completing shipping, receiving and inspection documents neatly and accurately
• Operating equipment for loading and unloading
• Conducting truck and railcar inspections prior to loading with product
• Performing basic preventative maintenance and assisting maintenance techs

Part-Time Retail Warehouse Specialist

Account Executive

• Partner with customers to drive retail sales performance and execute against sales goals.
• Identify and deliver consultative solutions that add value to customers’ operations and business needs.
• Apply core sales principles while building knowledge of products, customers, industries, and internal systems to strengthen sales, marketing, and advisory capabilities.
• Take initiative on opportunities; escalate or collaborate with more experienced team members when appropriate and learn through observation and participation.
• Build and maintain a customer pipeline that includes both existing relationships and new prospects.
• Engage with current and prospective customers to represent the assigned co-op, strengthen relationships, and promote CHS products and services.
• Prepare basic proposals and contribute to the development of more complex bids.
• Develop and deliver straightforward customer presentations, and support more advanced presentations as needed.
• Stay informed on market trends, industry developments, competitor activity, and sales programs.
• Proactively support customers by anticipating needs, responding quickly, and delivering a high level of service.
• Develop a working knowledge of CHS product offerings and solutions.
• Champion a culture of safety by adhering to all policies and procedures; identify, communicate, and help resolve unsafe conditions or behaviors.

Grain Operations Specialist

Truck and Trailer Maintenance Technician

Store Clerk

Store Clerk

Field Service Technician

Store Clerk

Senior Store Clerk

Part-Time Deli and Convenience Store Clerk

Technical Customer Support Representative

Customer Support Representative

Operations Manager

Agronomy Billing Specialist

Operations Specialist

Part-Time Retail Warehouse Specialist

Outside Sales Representative