CHS Inc.

Customer Support

• Handles a variety of customer service inquiries and problems received by telephone, fax, email, text or other web/internet media.
• Provides support to lower level staff on non-standard cases where policy and practice are not formalized or documented.
• Reviews and troubleshoots customer problems and initiates action for repair, replacement, or field service; refers highly unusual situations to higher authority.
• May promote alternative products or services.
• Other duties and responsibilities as needed or assigned.

Energy Customer Support Representative

Operations

• Apply fertilizer and crop protection products
• Work with customers in a courteous and professional manner
• Educate customers on products being applied to fields
• Assist the sales staff in ensuring orders are correct
• Perform warehouse work including driving loader and forklift
• Load and unload agricultural inputs from railcars and/or trucks
• Pick up and deliver product to customers as needed
• Conduct general maintenance and record keeping.

Senior Operations Specialist, Applicator

• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment.
• Control and monitor all load out functions.
• Understand and operate automated scale/dump systems.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Seasonal Operations Specialist

• Loading and unloading grain, agronomy, and feed products
• Mixing fertilizer/chemical products
• Performing maintenance tasks on equipment and facilities
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment.
• Control and monitor all load out functions.
• Understand and operate automated scale/dump systems.
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms.
• Inspect in-use equipment looking for seeps and leaks of process equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites.
• Keep all work areas in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment
• Conduct and properly record repairs and daily, weekly and monthly maintenance tasks
• Deliver products such as fertilizer, chemical, seed, feed and other to customer sites ensuring accurate and on time deliveries in a safe, timely, and professional manner
• Ensure compliance with all local, state, and federal laws including but not limited to pre-trip and post-trip reporting, proper load securement and hours of service
• Keep all work areas and vehicles in a clean, orderly and safe condition

Seasonal Truck Driver – Operations Specialist

• Loading and unloading grain and agronomy products
• Mixing and delivering fertilizer/chemical products
• Performing maintenance tasks on equipment and facilities
• Develop and maintain knowledge of the commodities handled at the location
• Work with customers in a courteous and professional manner
• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks
• Control and monitor all load out functions
• Understand and operate automated scale/dump systems
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Monitor and maintain quality of inventory
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Perform grounds maintenance including snow removal
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.

• Serve as a hands-on supervisor, overseeing all daily operations, performing facility operations and providing general work direction as needed to provide efficient, safe, and reliable service to patrons.
• Dispatch propane and refined fuels drivers, including planning and optimizing delivery routes to maximize efficiency, safety, and customer satisfaction.
• Schedule production to meet plant requirements; accounting for proper sequence, clean-out procedures, products ordered, and current inventories.
• Supervise plant maintenance to ensure proper operation, repairs, and preventive maintenance requirements are met.
• Maintain proper record keeping logs.
• Oversee and manage inventories, both ingredients, and finished products.
• Enforce safety rules and administer all company and government regulations.
• Supervise team member training for job duties, safety, equipment requirements, and quality control to ensure proper functions of assigned duties.
• Evaluate and make recommendations to improve existing programs in safety and equipment maintenance to avoid breakdowns and hazards.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other responsibilities as needed or assigned.

Operations Supervisor

• Develop and maintain knowledge of the commodities handled at the location
• Comply with company policy and government regulations pertaining to commodities
• Work with customers in a courteous and professional manner
• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks
• Control and monitor all load out functions
• Understand and operate automated scale/dump systems
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Conduct regular housekeeping duties

Grain Operations Specialist

Analyst

• Ensure efficient management of warehouse administrative processes, maintaining operational control over receipt, dispatch, and inventory.
• Monitor performance indicators, support decision-making and continuous improvement of administrative procedures, and foster integration between different company areas as well as service to producers and drivers.
• Perform accounting closing activities related to provisions for the Back Office administrative team’s operations.
• Support the implementation and documentation, and monitor internal controls in accordance with Sarbanes-Oxley (SOX) requirements.
• Conduct self-tests of internal controls and implement improvements in critical Back Office processes.
• Support audits related to SOX compliance.
• Act as the focal point for internal and external audits, providing information and ensuring the readiness of audited areas.
• Analyze opportunities for improvement and propose corrective actions to mitigate risks and deficiencies identified in administrative and financial processes.
• Develop, review, and implement accounting and financial policies and procedures, ensuring standardization across processes and business units and regulatory compliance.
• Support the team with internal training on policies/procedures and accounting and controls best practices.

Administrative Analyst, Junior

Account Executive

• Develop relationships with suppliers to assist, advise, and develop supply economics and strategies in region.
• Forecast supply requirements by month and annual basis.
• Manage P and L for an assigned territory.
• Increase sales and margins by prospecting new customers and executing sales programs.
• Facilitate positive long-term relationships with suppliers and customers to create long-term, repeat business.
• Build and maintain positive working relationships with current and potential customers, vendors, and internal teams.
• Prepare sales presentations, contracts, and proposals to ensure successful transactions.
• Create, develop, and execute innovative sales and marketing strategies that capture maximum value.
• Collaborate with other CHS divisions to leverage business relationships, growing the CHS enterprise.
• Demonstrate effective cross-selling success achieving progressive customer share of wallet for multiple product lines.
• Apply CHS sales cycle leading to specific targeted results; provide consulting services to build on core selling skills.
• Proficiently finds ways to influence effective product placement.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Other duties and responsibilities as needed or assigned.

Senior Agronomy Sales Representative

• Provide administrative and operational support for export activities, ensuring correct contractual formalization, financial control, and compliance with the area's obligations in accordance with internal policies and market practices.
• Contract Management
• Verify contractual deadlines, commercial clauses, volumes, shipping terms and other agreed terms according to business confirmation;
• Review and issue international purchase and sale contracts for commodities;
• Monitor, request and control contract signatures and other related activities;
• Financial Control and Payments
• Review and control international and domestic payments (related to goods, service providers, among others).
• Validate supporting documents (invoices, tax invoices, bank receipts) ensuring compliance with contracts and internal policies;
• Monitor payment deadlines and assist in mitigating operational and financial risks.
• International Execution Operations
• Prepare proposals for circles, washouts and bookouts;
• Manage and calculate laytime;
• Process commission payments to brokers after verification of the operation and contract;
• Controls and Compliance
• Keep controls updated in internal systems and tracking spreadsheets;
• Support internal and external audit processes by providing necessary documentation and clarifications;
• Area Support
• Perform other export-related tasks as required.

Foreign Trade Analyst – Mid-level

• Partner with customers to achieve retail sales goals and execute sales.
• Identify opportunities to provide consultative services for businesses and customers.
• Utilize fundamental sales principles and practices, as well as acquiring product, customer, industry, and company infrastructure knowledge applicable to improving sales, marketing, and consulting skills.
• Act on opportunities or pass them on to more experienced staff members and shadow the process.
• Develop customer lists to include current and prospective customers.
• Call on current and prospective customers, focusing on representing the assigned co-op, building relationships, and promoting CHS products.
• Prepare basic, and assist with moderate to complex, bids and proposals.
• Develop or participate in the development of straightforward customer presentations.
• Obtain information on market and industry trends, competitors, and sales programs.
• Build customer relationships by providing proactive service through identifying customer needs and responding promptly.
• Build working knowledge of various products.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Other duties and responsibilities as needed or assigned.

Agronomy Sales Representative, Associate

• Carry out general labor responsibilities promptly and efficiently
• Develop and maintain knowledge of the commodities handled at the location
• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks
• Control and monitor all load out functions
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Conduct regular housekeeping duties

Part-Time Operations Specialist

Business Intelligence Developer

• Create real-time performance dashboards using central data for internal use on a variety of audits, for example, Accounts Payable, Time and Expense, Master Data, IT ticketing systems, SAP ERP configurations, etc.
• Be part of our Center of Excellence capability focused on achieving consistent high-quality audit insights by leveraging data analytics, automation, and generative AI.
• Use tools to extract SAP configuration data to support annual IT controls testing.
• Work with audit project teams on data analysis needs, obtain data extracts from business, and analyze data based on agreed-upon scope.
• Partner with IT data engineering teams on data development standards, cross-functional projects, and knowledge sharing.
• Create repeatable tests that could be used for a variety of audits, for example, fraud tests for AP data (such as looking at suspicious dollar amounts and Benford’s Law anomalies).
• Maintain and enhance tools to track audit findings, actions, progress, and completion.
• Assist with audit quality assurance and standardization.

Business Intelligence Analyst

Marketing

• Support execution of digital marketing and content initiatives, including blogs, newsletters, websites and social media, using established templates, workflows and approval processes.
• Write, edit and format content for online and print channels, including product ‑ focused blog posts and educational materials.
• Assist with social media management, including content planning, scheduling, and publishing of approved posts.
• Provide campaign support, including content development, asset coordination, ad posting and performance monitoring during peak periods under supervision.
• Support bi ‑ weekly newsletter assembly and coordinate routing for proofreading and approvals.
• Assist with content program support, including blog intake, publishing, training program coordination and miscellaneous project support.
• Support routine website maintenance for Agronomy digital properties, as assigned.
• Participate in special projects, including meeting preparation, project coordination, and execution of marketing campaigns.
• Collaborate with internal marketing, product and cross ‑ functional teams; support engagement with external vendors and agency partners as needed.
• Participate in team meetings and contribute to ongoing project coordination and process improvement efforts.
• Maintain and promote a strong safety culture by following all safety policies, procedures, and regulations; identify and communicate workplace hazards and seek assistance in correcting unsafe conditions.

Energy Customer Support Representative

Senior Operations Specialist, Applicator

Seasonal Operations Specialist

Seasonal Operations Specialist

Seasonal Truck Driver – Operations Specialist

Seasonal Operations Specialist

Operations Supervisor

Grain Operations Specialist

Administrative Analyst, Junior

Senior Agronomy Sales Representative

Foreign Trade Analyst – Mid-level

Agronomy Sales Representative, Associate

Part-Time Operations Specialist

Business Intelligence Analyst

Marketing Intern