CHS Inc.

Support Engineer

• Initiate new customer set up and portal access
• Monitor set up process and address delays
• Initiate account changes as needed
• Provide customer information on how to do business with CHS
• Provide customers with posted bids and price sheet quotes
• Work with customers to ensure contract policy is followed
• Facilitate customer inquiries related to customer and settlement payments
• Intake all types of customer disputes
• Review contract details provided by sales team
• Compile and distribute relevant reports for stakeholders
• Other duties as needed or assigned

Technical Customer Support Representative

Customer Support

• Manage all aspects of creating an excellent customer service experience for current and prospective customers
• Handle a variety of customer service inquiries and problems
• Provide support to lower level staff on non-standard cases
• Review and troubleshoot customer problems and initiate action for repair, replacement return or field service
• Promote alternative products or services
• Perform other duties and responsibilities as needed or assigned

Customer Support Representative

Operations

• Oversee grain and agronomy operations at the Sterling location, including the fertilizer plant and grain elevator
• Manage day-to-day operations to provide customers with prompt, courteous, and effective service while meeting operational and divisional objectives
• Lead, train, and support approximately six direct reports through clear work direction, performance feedback, and employee development
• Oversee inventory management, product ordering, asset utilization, and operational readiness for grain and agronomy facilities
• Manage fertilizer operations of approximately 20,000 tons annually, with the ability to support future growth and increased volume
• Complete administrative responsibilities, including COUPA activity, inventory ordering, time-off approvals, and required operational documentation
• Work alongside employees during peak seasons while responding to operational questions and customer needs in a timely and professional manner
• Maintain effective communication with employees, customers, and leadership to support alignment on priorities, service expectations, and business needs
• Promote and maintain a strong safety and compliance culture across the fertilizer plant and grain elevator by following policies, identifying hazards, and correcting unsafe conditions
• Manage multiple priorities in a fast-paced environment while supporting grain and agronomy operations, customer service, and overall location performance

Operations Manager

Billing Specialist

• Provide day-to-day support for business unit customers and vendors through the procure-to-pay process
• Seek process improvement efficiencies and understand corporate structures, business contacts, and stakeholders
• Participate in special projects and other duties as assigned
• Track receipt of data and source documents
• Prepare and sort source documents and interpret data to be entered
• Contact preparers of source document to resolve questions, inconsistencies or missing data
• Maintain accurate and complete client files/filing
• Perform data entry in the Accounts Payable/Account Receivable System from source documents
• Confirm accuracy of data and make necessary corrections
• Contribute to team efforts to achieve results

Agronomy Billing Specialist

• Load and unload grain, agronomy, and feed products
• Work with your hands by performing scheduled maintenance and repairs
• Acquire knowledge on how to monitor and maintain grain quality, mix/load fertilizer/chemical products, and assist in loading trains
• Obtain certifications to operate equipment including the opportunity to obtain your CDL
• Act as a working lead, providing general work direction, guidance and assistance, fostering communication, and a strong customer service mentality
• Assist in the management of elevator functions to meet budget goals and maximize profitability
• Coordinate incoming shipment information with location management
• Assist in marketing grain and buying grain from farmers
• Oversee preparation of trucks and railcars for loading/unloading
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Inspect in-use equipment for leaks
• Monitor and maintain quality of inventory
• Deliver products such as fertilizer, chemical, seed, feed, and others to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Perform grounds maintenance including snow removal
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations

Operations Specialist

General

• Performing essential warehouse operations
• Ensuring a clean, safe, and organized work environment
• Accurately tracking and organizing all documentation
• Loading/unloading trailers, moving pallets of product, palletizing product, picking orders and completing documentation
• Maintaining a safe and clean work environment
• Managing product inventory and following first in-first out shipping and rotation principles
• Completing shipping, receiving and inspection documents neatly and accurately
• Operating equipment for loading and unloading
• Conducting truck and railcar inspections prior to loading with product
• Performing basic preventative maintenance and assisting maintenance techs

Part-Time Retail Warehouse Specialist

Account Executive

• Partner with customers to drive retail sales performance and execute against sales goals.
• Identify and deliver consultative solutions that add value to customers’ operations and business needs.
• Apply core sales principles while building knowledge of products, customers, industries, and internal systems to strengthen sales, marketing, and advisory capabilities.
• Take initiative on opportunities; escalate or collaborate with more experienced team members when appropriate and learn through observation and participation.
• Build and maintain a customer pipeline that includes both existing relationships and new prospects.
• Engage with current and prospective customers to represent the assigned co-op, strengthen relationships, and promote CHS products and services.
• Prepare basic proposals and contribute to the development of more complex bids.
• Develop and deliver straightforward customer presentations, and support more advanced presentations as needed.
• Stay informed on market trends, industry developments, competitor activity, and sales programs.
• Proactively support customers by anticipating needs, responding quickly, and delivering a high level of service.
• Develop a working knowledge of CHS product offerings and solutions.
• Champion a culture of safety by adhering to all policies and procedures; identify, communicate, and help resolve unsafe conditions or behaviors.

Outside Sales Representative

• Apoio ao gerenciamento de indicadores de operação de armazéns
• Elaboração de apresentações em Power Point
• Consolidação de dados operacionais em planilha
• Elaboração de indicadores de desempenho
• Suporte à equipe dos 6 ativos
• Atuação em projetos de melhoria contínua sob demanda
• Acompanhamento de planos de ação e cronogramas
• Participação em projetos lean, kaizen
• Acompanhar kpis relacionados a eficiência, qualidade e produtividade

Estagiário de Melhoria Contínua

• Provide excellent customer service.
• Treat customers professionally; greet customers promptly and courteously.
• Provide assistance to customers browsing inventory or checking out items at the counter.
• Perform cashier responsibilities including accepting payments and issuing receipts.
• Display and organize products in the store for customers to locate easily.
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves.
• Assist with ordering merchandise and tracking inventory.
• Monitor customers to assist the store in loss prevention.
• Assist with preparation of displays and promotions.
• Maintain and promote a strong safety culture and follow all safety policies, training, personal protective equipment procedures and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other duties as assigned.

Store Clerk – Swing, Full-Time

• Provide excellent customer service
• Treat customers professionally; greet customers promptly and courteously
• Provide assistance to customers browsing inventory or checking out items at the counter
• Perform cashier responsibilities including accepting payments and issuing receipts
• Display and organize products in the store for customers to locate easily
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves
• Order merchandise and track inventory as assigned
• Monitor customers to assist the store in loss prevention
• Assist with preparation of displays and promotions
• Maintain and promote a strong safety culture and follow all safety policies, training, personal protective equipment procedures and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Perform other duties as assigned

Store Clerk – Midshift

• Operate machinery and equipment of a processing facility.
• Responsible for product quality, meeting safety requirements, and throughput in the assigned area.
• Conduct continuous inspections, monitor equipment, record operating parameters and adjust machinery as necessary.
• Ensure effective implementation of QA policies and procedures, conduct required testing of process streams.
• Comply with all regulations and requirements including record keeping.
• Conduct preventative and corrective maintenance of equipment.
• Responsible for housekeeping and general appearance of the assigned work area.
• Load and unload products and carry materials.
• Maintain issued tools.
• Complete training requirements.
• Promote safety culture and follow safety policies and procedures.
• Identify and communicate workplace hazards.
• Collaborate professionally with co-workers to support plant operations.

Production Operator, Experienced

Payroll

• Serve as the primary business owner for the RPT division workforce and payroll systems, including system governance, requirement prioritization, testing, and change management.
• Assess enhancement opportunities to improve accuracy, efficiency, and user experience.
• Partner with IT, external vendors and CHS corporate HR Operations to resolve defects, manage upgrades, and guide future system development.
• Build and expand analytic capabilities to support improved reporting, compliance monitoring, and workforce decision-making.
• Ensure workforce and payroll system configurations align with union contracts, pay rules, labor agreements, and business requirements for the Laurel refinery, McPherson refinery and Pipelines & Terminal union contracts.
• Oversee system configurations to support leave of absences and vacation bidding for the Laurel Refinery union.
• Lead and provide day-to-day directions to a team of three, ensuring consistent and accurate payroll practices and contract adherence.
• Lead continuous improvement efforts on process and documentation for RPT systems, payroll, and related HR operational processes by standardizing procedures, maintaining system and process documentation, and supporting consistent knowledge transfer and compliance across Laurel and McPherson.
• Manage workers compensation program for the Laurel refinery and pipelines & terminals team.

HR and Payroll Operations Supervisor

Store Clerk

• Carry out general labor responsibilities promptly and efficiently.
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses.
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment.
• Conduct and properly record repairs and daily, weekly and monthly maintenance tasks.
• Regularly inspect in-use equipment.
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product).
• Deliver products such as fertilizer, chemical, seed, feed and other to customer sites ensuring accurate and on time deliveries in a safe, timely, and professional manner.
• Ensure compliance with all local, state, and federal laws including but not limited to pre-trip and post-trip reporting, proper load securement and hours of service.
• Keep all work areas and vehicles in a clean, orderly and safe condition.
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills.
• Complete appropriate record keeping.
• Perform grounds maintenance including snow removal.
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance.
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Follow all company policies, procedures, and safety requirements.
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service.

Technical Customer Support Representative

Customer Support Representative

Operations Manager

Agronomy Billing Specialist

Operations Specialist

Part-Time Retail Warehouse Specialist

Outside Sales Representative

Estagiário de Melhoria Contínua

Store Clerk – Swing, Full-Time

Store Clerk – Midshift

Production Operator, Experienced

HR and Payroll Operations Supervisor

Store Clerk

Store Clerk

Truck Driver – Operations Specialist