Chrysos Corporation

General

• Provide hands-on technical support service to ensure the smooth running of Chrysos PhotonAssay™ equipment
• Maintain and service PhotonAssay™ installations in Nevada
• Perform scheduled monthly maintenance and respond to breakdowns on short notice to minimise downtime and maximise availability
• Provide technical support by telephone, email, and remote computer login for troubleshooting and performance checks
• Liaise with support staff at Chrysos’ headquarters and technology partner in China
• Train customers on safe operation and maintenance of the equipment
• Manage spares inventory for each installation site
• Complete maintenance and spares documentation and provide feedback to customers
• Assist in developing and continually improving maintenance and service processes
• Assist with installation and commissioning of new installations
• Prepare fault records for statistics and reporting
• Assist with Root Cause Analysis of faults and safety issues
• Assist with recruiting and training new Maintenance Specialists
• Schedule maintenance events in Nevada
• Perform other duties delegated by the Maintenance Team Lead or Manager