Chrysalis

Bilingual Employment Specialist

Chrysalis

full-time

Posted on:

Location Type: Office

Location: Los Angeles • California • United States

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Salary

💰 $22 - $24 per hour

About the role

  • Provide Client Support, Guidance and Case Management
  • Oversee the day-to-day case management of both working and non-working clients.
  • Encourage and motivate clients to work on their job search.
  • Orient, assess, and provide employment counseling for clients.
  • Assess clients for job readiness, including substance use, legal history, and mental and physical health.
  • Provide referrals for education, skills training, Chrysalis social enterprises, and other social service resources.
  • Conduct job readiness activities with clients, including job preparation classes, resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
  • Maintain up-to-date knowledge of referral resources for clients to facilitate employment search.
  • Foster Strong Client, Colleague, and Partner Relationships
  • Participate in Chrysalis meetings and case conferences, sharing best practices and providing thought partnership to colleagues.
  • Provide training ideas and resources to leadership teams, including the opportunity to conduct workshops for colleagues within the department and across the organization.
  • Celebrate achievements and brainstorm solutions for department and organization-wide initiatives.
  • Represent Chrysalis to stakeholders by providing site tours and presenting services, as needed.
  • Monitor Client Progress and Program Outcomes
  • Maintain accurate client/program data to manage caseload and generate reports.
  • Document each service, the outcome and next steps, as well as any observations of clients’ skills, job readiness, and/or growth opportunities into Salesforce, a case management database.
  • Analyze and report monthly data as required to maintain accurate client and program-based statistics to ensure individual goals are achieved.
  • General Duties
  • Adhere to all Chrysalis policies and procedures.
  • Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
  • Other duties as assigned

Requirements

  • Bilingual (English and Spanish) is required
  • Passion for Chrysalis’s mission
  • Sensitivity and understanding of various cultures and lifestyles
  • Excellent verbal and written communication skills, interacting with others with diplomacy and tact
  • Strong organizational skills, including effective time management and the ability to work and make decisions independently
  • Ability to multi-task and prioritize appropriately yet maintain flexibility
  • Ability to work in a fast-paced environment
  • Self-starter with “can do” attitude and initiative
  • Sensitive to various cultures and lifestyles
  • Maintain confidential information and exercise discretion
  • Computer literacy required. Must be proficient in Internet research, MS Office programs and be willing to learn other applications as needed
Benefits
  • Willingness to travel to meetings (mileage reimbursed)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementemployment counselingjob readiness assessmentresume buildingjob preparationdata analysisreport generationcomputer literacyInternet researchmultitasking
Soft Skills
client supportcommunicationorganizational skillstime managementflexibilityinitiativecultural sensitivitydiplomacytactindependence