Chorus Innovations

Product Manager

• Define the vision and roadmap for behavioral health workflows across intake, referrals, crisis response, care coordination, and ongoing case management.
• Translate real-world behavioral health practices, policy changes, and user insights into clear product requirements, workflow definitions, and reusable templates.
• Partner with Clinical Solutions, Design, Engineering, and Delivery to ensure features are feasible, well-sequenced, and aligned to product standards and platform capabilities.
• Identify cross-client patterns to create scalable, repeatable modules that reduce customization and accelerate delivery.
• Define and evolve mobile-first behavioral health workflows optimized for frontline, in-field, and time-sensitive use cases
• Drive FHIR-aligned workflow and data model design, ensuring behavioral health workflows integrate cleanly with EHRs, EDWs, crisis systems, and external partners through modern interoperability standards.
• Prioritize roadmap decisions based on user value, strategic impact, regulatory alignment, and long-term scalability.
• Measure product performance and user outcomes to inform iteration and continuous improvement.
• Support GTM, Partner Success, and Delivery teams with clear product artifacts that improve scoping, demos, and client alignment.

Senior Product Manager

Manager

• Lead end-to-end execution for complex healthcare and public health software implementations, ensuring outcomes are achieved on time, on budget, and aligned to business objectives.
• Establish data-driven governance practices—defining and tracking delivery metrics tied to OKRs, financial targets, timelines, and client success, while monitoring progress through dashboards, risk logs, and status reports to enable transparency and proactive decision-making.
• Analyze project performance to identify trends, surface insights, and drive continuous improvement and operational excellence across the delivery portfolio.
• Align and activate the right mix of design, engineering, product, data, and clinical contributors at the right stages of delivery.
• Partner with Product Managers and Engineering to validate feasibility of scoped work and clarify requirements before build.
• Facilitate structured handoffs of key artifacts—e.g., onboarding docs, project briefs, Figma designs, and data specs.
• Serve as the operational point of contact for client-facing updates, decisions, and risk mitigation.
• Manage client-specific backlogs - translating scoped work into logical, sequenced efforts with clear dependencies as needed.
• Ensure tickets meet the definition of ready and support refinement to maintain a healthy backlog.
• Drive UAT planning, go-live preparation, and hypercare execution across implementation projects.
• Implement analytics tracking plans, QA standards, and operational checklists to ensure launch quality.
• Contribute to and evolve delivery playbooks, templates, and standards to increase efficiency and consistency across projects.

Senior Delivery Manager

• Define and lead product strategy across Chorus’s platform
• Establish frameworks for roadmap development and prioritization
• Build executive visibility into roadmap priorities
• Lead, mentor, and develop the Product Management team

Senior Product Manager

Senior Delivery Manager

VP of Product Management