Senior Delivery Manager

Chorus Innovations

Senior Delivery Manager at Chorus Innovations leading healthcare software project implementations with a focus on governance and cross-functional coordination.

Posted 6/4/2026full-timeLong Beach • California • 🇺🇸 United StatesSenior💰 $125,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Lead end-to-end execution for complex healthcare and public health software implementations, ensuring outcomes are achieved on time, on budget, and aligned to business objectives.
Establish data-driven governance practices—defining and tracking delivery metrics tied to OKRs, financial targets, timelines, and client success, while monitoring progress through dashboards, risk logs, and status reports to enable transparency and proactive decision-making.
Analyze project performance to identify trends, surface insights, and drive continuous improvement and operational excellence across the delivery portfolio.
Align and activate the right mix of design, engineering, product, data, and clinical contributors at the right stages of delivery.
Partner with Product Managers and Engineering to validate feasibility of scoped work and clarify requirements before build.
Facilitate structured handoffs of key artifacts—e.g., onboarding docs, project briefs, Figma designs, and data specs.
Serve as the operational point of contact for client-facing updates, decisions, and risk mitigation.
Manage client-specific backlogs - translating scoped work into logical, sequenced efforts with clear dependencies as needed.
Ensure tickets meet the definition of ready and support refinement to maintain a healthy backlog.
Drive UAT planning, go-live preparation, and hypercare execution across implementation projects.
Implement analytics tracking plans, QA standards, and operational checklists to ensure launch quality.
Contribute to and evolve delivery playbooks, templates, and standards to increase efficiency and consistency across projects.

Requirements

What you’ll need

5+ years of experience in delivery management, project management, or operations in a technology or consulting environment.
Proven success managing complex, multi-stakeholder software implementations.
Strong organizational skills with the ability to coordinate multiple workstreams and contributors.
Excellent communication and interpersonal skills, with experience managing internal and external stakeholders.
Familiarity with agile methodologies, Jira, Confluence, and collaborative tools like Figma and Slack.
Detail-oriented, structured, and proactive, with the ability to bring order and clarity to ambiguity.

Benefits

Comp & perks

Full medical, dental, vision and life insurance benefits
401K plan
Company stock options
Unlimited paid vacation
Performance bonuses
Company support for career and skill development
Fun company events and outings
Chorus is an equal opportunity employer with a commitment to diversity and inclusion

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Hard Skills & Tools

delivery managementproject managementoperationssoftware implementationsanalytics trackingUAT planningQA standardsrisk mitigationcontinuous improvementfinancial targets

Soft Skills

organizational skillscommunication skillsinterpersonal skillsproactivedetail-orientedstructuredcoordinationstakeholder managementdecision-makingtransparency