Responsible for the day-to-day management of the end-to-end promotions process across Choice Privileges and related commercial programs.
Create, refine, and manage an intake process for new promotions requests from the enterprise.
Understand how to translate enterprise-wide promotion requests into requirements for Customer Data Platform and promotions tool.
Validate offer eligibility rules, member segmentation, and data integrations across channels.
Maintain an accurate promotions backlog and calendar for requests and communicate sequencing and changes.
Monitor active promotions for technical functionality and performance against goals.
Prepare and deliver communications, presentations, and summaries for leadership and other teams.

Requirements

Minimum five (5) years of experience managing marketing promotions, loyalty programs, or digital campaign operations.
Demonstrated experience in project or program management, with ability to coordinate multiple initiatives simultaneously.
Strong understanding of marketing technology platforms, promotion configuration tools (such as Tally), and customer data systems.
Strong understanding of Customer Data Platforms and how attributes and audiences can be leveraged with promotions to drive business outcomes.
Proficiency with Microsoft Office suite, including Excel, PowerPoint, and Teams; experience with Smartsheet or Jira a plus.
Ability to interpret data and provide actionable insights for promotional optimization.
Highly detail-oriented with a focus on operational excellence and cross-functional collaboration.
Demonstrated initiative, accountability, and problem-solving skills in a fast-paced environment.
Bachelor’s degree in Marketing, Business Administration, or related field; MBA or PMP certification preferred.

Benefits

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

marketing promotions managementloyalty programs managementdigital campaign operationsproject managementprogram managementdata interpretationpromotional optimizationcustomer data platformpromotion configuration toolsMicrosoft Excel

Soft skills

detail-orientedoperational excellencecross-functional collaborationinitiativeaccountabilityproblem-solvingcommunicationpresentation skillsleadershiporganizational skills

Certifications

Bachelor’s degree in MarketingBachelor’s degree in Business AdministrationMBAPMP certification