Choco

Events

• Lead delivery of Choco’s most impactful global events and campaigns during a team member’s maternity leave
• Plan and execute major events across US, UK, and EMEA (e.g. tradeshows, booths, partner activations, field events)
• Run partner marketing campaigns from kickoff to launch — aligning with Product Marketing, Sales, and external stakeholders
• Brief, QA, and launch creative assets with strong attention to detail and brand alignment
• Own campaign operations in HubSpot — building emails, forms, lists, and reports
• Manage and update CMS content (e.g. event pages, campaign hubs)
• Collaborate across functions — Product Marketing, Sales, Designers, Martech, RevOps
• Use AI tools to streamline execution and scale campaign workflows
• Maintain clear communication, enforce timelines, and ensure nothing falls through the cracks

Senior Events Manager

Customer Support

• Choco’s mission: enable the global food system to become sustainable by optimizing how food is sold, ordered, distributed, and financed using AI-focused software
• Make every support interaction seamless, human, and empathetic
• Be a trusted point of contact for French customers via chat, email, and WhatsApp
• Collaborate with external agents — coach and support quality in the market
• Troubleshoot confidently and escalate clearly when needed
• Spot patterns in recurring issues and share ideas to fix root causes
• Help adopt new tools and workflows, especially automation and AI

Senior Events Manager

Customer Care Associate, Multilingual