Chobani

Supervisor, People Services – Support

Chobani

full-time

Posted on:

Location Type: Office

Location: PlanoTexasUnited States

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Salary

💰 $82,500 - $129,800 per year

About the role

  • Act as direct supervisor of People Support Center Concierge Services team
  • Lead the Concierge Services team for HR inquiries
  • Proactively address and resolve employee issues
  • Oversee triage of Tier 1 People team tickets
  • Measure and evaluate team performance
  • Identify opportunities to streamline and simplify processes
  • Oversee centralized People Team processes as they evolve

Requirements

  • Bachelor’s Degree or equivalent experience required
  • Minimum of 5 years experience in Human Resources performing employee life cycle processes
  • Minimum two years supervisorial experience
  • Experience working in a centralized HR Service Delivery structure or equivalent using ticket management tools
  • Strong interpersonal and communication skills
  • Strong Microsoft Office Suite Skills including Word, Excel and PowerPoint
  • Ability to perform Lookup functions & pivot tables
  • Strong Project and Time Management skills
  • Demonstrated ability to manage multiple priorities and projects in a dynamic environment.
  • Strong problem-solving skills and a proactive approach to process improvement.
Benefits
  • Medical, dental, vision coverage
  • Disability insurance
  • Health savings account
  • Flexible spending accounts
  • Tuition reimbursement
  • 401k match of 100% on up to 5% of eligible pay
  • Fertility and childcare assistance
  • 12 weeks of parental leave at full pay
  • Employee assistance program
  • Fitness discounts
  • Wellness reimbursement
  • On-site gym access at certain locations
  • Monthly wellness newsletter
  • 120 hours of paid time off
  • 11 holidays
  • Paid volunteer time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ticket management toolsMicrosoft Office SuiteLookup functionspivot tablesemployee life cycle processesprocess improvement
Soft Skills
interpersonal skillscommunication skillsproject managementtime managementproblem-solving skillsproactive approachability to manage multiple priorities
Certifications
Bachelor’s Degree