Chisholm Chisholm & Kilpatrick LTD

System Administrator

• Administer and support Windows Server, Linux, Azure, Microsoft 365, Active Directory, Entra ID, and Intune in a hybrid environment.
• Own patching, monitoring, backup and recovery processes, and operational documentation to help ensure system reliability and readiness.
• Serve as an escalation point for complex infrastructure, systems, and endpoint issues.
• Lead or support migrations, upgrades, and operational improvement initiatives across the environment.
• Contribute to disaster recovery readiness, security hygiene, and documentation supporting SOC 2 and NIST-aligned efforts.
• Partner with the IT Director on project planning, prioritization, and continuous improvement across the environment.

Senior Systems Administrator

Paralegal

• Communicate regularly with clients, doctors’ offices, and insurance companies via phone and email.
• Obtain all documentation necessary to support a client's claim for benefits
• Conduct case research and assist attorneys with case development
• Review, analyze, and assess client case files to determine next steps
• Prepare benefit claim forms and draft appeals of denied benefits
• Process incoming and outgoing mail
• Perform administrative support for attorneys as needed
• Drafting letters and other documents.
• Proofread and review important procedural documents before they are mailed out.

Insurance Litigation Paralegal

Attorney

• Establish the firm’s relationship with qualified potential clients by conducting interviews via telephone
• Serve as point of contact for potential clients throughout the intake process
• Manage large amounts of inbound and outbound calls in a timely manner
• Clear, concise, and accurate written and verbal communication
• Following communication “scripts” when handling different topics
• Learn about CCK’s practice areas and become conversant with the legal issues facing our clients
• Demonstrate empathy to potential clients and put them at ease during their difficult time
• Provide detailed written summaries about potential clients’ needs to attorneys
• Request and review all necessary documents from potential clients

Senior Systems Administrator

Insurance Litigation Paralegal

Bilingual Legal Intake Specialist, English & Spanish