Chippewa Falls Area Chamber of Commerce

Account Manager

• Build and maintain relationships with existing suppliers by conducting periodic supplier update meetings/calls and visits.
• Maintain current supplier profiles and records in Salesforce that include: Supplier account page, Points of Contact, DOR forms, Meeting notes, Pricing information and Product spec sheets.
• Ensure the Key Suppliers are updated and briefed on our contracts, personnel changes, company news and strategic trends in the industry.
• Advise Sales and Business Development Teams on best Suppliers to use on opportunities and stays on the periphery of those deals until they close.
• Look for and maximize margin potential by assisting / leading in the negotiation of terms.
• Assess Sales Team driven deals (against the Company’s written Policy) that include pre-payments and recommend the best structure.
• Educate and advise the Suppliers on Dealer of Record (DOR) programs and champion our dealer agreements.
• Conduct site visits to our Top 50 Supplier Accounts and Third-Party Integrators (Kitting Companies) to ensure the business is operating as expected.
• Pre-plan, schedule and conduct meetings with Suppliers at the many industry trade shows and conventions to ensure we stay front of mind in a competitive environment.
• Develop and implement partner plans for the assigned Accounts out of the Top 25 Suppliers.
• Understand, assess Supplier’s performance relating to contract compliance, quality, delivery, and other factors that determine Darley’s success as a government contractor.
• Where deviations are discovered, build options, escalate to management and assist in corrective action.
• Onboard new Suppliers through an established process and assess / research any risk areas. If found, report to chain of command.
• Participate in cross functional team initiatives that drive Supplier satisfaction (Marketing, Inside Sales, Outside Sales, Operations).
• Generate and analyze monthly data reports that illustrate suppliers’ positions within the Defense and Darley landscape; provide frequent communication of data and analysis to other team members.
• Work with Category Managers by looking for opportunities to elevate supplier statuses to strategic.

Supply Partner Manager – IT Channel