Senior Program Manager, EPMO
Chime
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $138,000 - $190,000 per year
Job Level
About the role
- Own and drive complex, cross-functional initiatives that improve operational efficiency and scalability
- Translate strategy into execution, ensuring alignment to company priorities and measurable outcomes
- Identify systemic inefficiencies and implement durable, scalable solutions
- Work with Compliance, Marketing, Legal, Product, Operations, Finance and more to improve critical enterprise processes (such as Concept and Collateral approvals)
- Drive data-informed decisions; analyze complex datasets (e.g., JIRA, GSheets, Looker) to identify trends, gaps, and opportunities
- Ensure data accuracy and hygiene, improving underlying systems where needed
- Develop clear, data-backed insights and recommendations for executive stakeholders
- Define and operationalize KPIs to track performance and guide decisions
- Use AI to accelerate analysis, streamline workflows, and enhance outputs
- Identify opportunities to embed AI into processes and operating models to increase speed and quality
- Lead discussions with senior and executive stakeholders, clearly articulating trade-offs and recommendations
- Build strong cross-functional relationships and drive alignment across diverse teams
- Act as a trusted thought partner to leadership on priorities and decisions
- Operate with a strong ownership mindset, accountable for end-to-end outcomes
- Prioritize effectively across competing demands, focusing on highest-impact work
- Proactively identify risks and drive resolution to maintain momentum
Requirements
- 8+ years of experience in program management, business operations, strategy, or consulting
- Proven ability to lead large, complex cross-functional programs with measurable impact
- Strong analytical skills with the ability to independently derive insights from data and make recommendations
- Experience with tools like GSheets, Looker, and JIRA, with a focus on data quality and integrity
- Ability to communicate complex ideas clearly and influence executive audiences
- A structured, strategic mindset with strong problem-solving skills
- Demonstrated ownership, with a bias toward execution and results
- Experience improving business processes, operating models, or internal systems
- Comfort using AI tools to enhance productivity and decision-making.
- Preferred Qualifications:
- Experience in fintech, banking, or regulated environments
- Track record of scaling operations or driving process transformation in high-growth companies
- Experience building dashboards, KPI frameworks, or data models
- Familiarity with automation, workflow tooling, or system integrations
Benefits
- Health insurance
- 401k match plus great medical, dental, vision, life, and disability benefits
- Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- Access to Maven, family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- Annual wellness stipend to use towards eligible wellness related expenses
- Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents.
- In-person and virtual events to connect with fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementbusiness operationsstrategydata analysisKPI developmentprocess improvementdashboard buildingdata modelingautomationworkflow tooling
Soft Skills
analytical skillscommunicationproblem-solvingownership mindsetinfluencestrategic mindsetrelationship buildingprioritizationrisk identificationexecution