Children's Wisconsin

Operation Support Specialist

Children's Wisconsin

part-time

Posted on:

Location Type: Office

Location: Madison • Wisconsin • 🇺🇸 United States

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Job Level

Junior

About the role

  • Performs all activities related to the needs of the office and programs offered at the location.
  • Greets and checks-in patients, clients, participants, and visitors.
  • Manages phone calls, schedules appointments, and performs other clerical duties.

Requirements

  • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
  • Associate’s degree in business, computer applications, human services, or related field preferred.
  • One year of office or customer service-related experience.
  • Strong interpersonal and customer service skills to assist clients, patients, families, visitors, and staff.
  • Proficiency with Microsoft Office Suite including Word, Excel, and Outlook.
  • Ability to learn and work in multiple electronic business and client data systems.
  • Strong concentration skills in order to serve a variety of people in a fast-paced environment and handle incoming calls.
  • Flexibility in order to prioritize efforts to meet needs of clients, families, visitors, and staff.
Benefits
  • Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees.
  • We treat everyone with dignity, respect, and fairness.
  • We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Microsoft Office SuiteWordExcelOutlookclerical dutiesscheduling appointmentsdata systems
Soft skills
interpersonal skillscustomer service skillsconcentration skillsflexibilityorganizational skills
Certifications
High School diplomaCertificate of General Educational Development (GED)High School Equivalency Diploma (HSED)Associate’s degree