Children's Wisconsin

Operation Support Specialist

Children's Wisconsin

part-time

Posted on:

Location Type: Office

Location: Madison • Wisconsin • United States

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Job Level

Junior

About the role

  • Performs all activities related to the needs of the office and programs offered at the location.
  • Greets and checks-in patients, clients, participants, and visitors.
  • Manages phone calls, schedules appointments, and performs other clerical duties.

Requirements

  • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
  • Associate’s degree in business, computer applications, human services, or related field preferred.
  • One year of office or customer service-related experience.
  • Strong interpersonal and customer service skills to assist clients, patients, families, visitors, and staff.
  • Proficiency with Microsoft Office Suite including Word, Excel, and Outlook.
  • Ability to learn and work in multiple electronic business and client data systems.
  • Strong concentration skills in order to serve a variety of people in a fast-paced environment and handle incoming calls.
  • Flexibility in order to prioritize efforts to meet needs of clients, families, visitors, and staff.
Benefits
  • Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees.
  • We treat everyone with dignity, respect, and fairness.
  • We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft Office SuiteWordExcelOutlookclerical dutiesscheduling appointmentsdata systems
Soft Skills
interpersonal skillscustomer service skillsconcentration skillsflexibilityorganizational skills
Certifications
High School diplomaCertificate of General Educational Development (GED)High School Equivalency Diploma (HSED)Associate’s degree