CHG Healthcare

Senior Healthcare Consultant

CHG Healthcare

full-time

Posted on:

Location Type: Hybrid

Location: Fort Lauderdale • Florida • North Carolina • United States

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Salary

💰 $60,000 - $250,000 per year

Job Level

Senior

About the role

  • Responsible for developing and delivering strategic consulting, advisory services and insight with existing and future enterprise accounts.
  • Lead discovery, project planning and delivery to major healthcare organizations, including health systems, payers, ACO’s, technology providers and other industry partners.
  • Responsible for establishing client relationships, developing statements of work with appropriate team staffing and resource planning.
  • Responsible for developing relationships internally and externally with senior leaders, executives and industry experts - developing and driving client strategy resulting in an excellent customer experience and long-term alignment and growth.
  • Serve as an informal leader and eventually a direct leader responsible for multiple consulting teams within CHG.
  • Serve as a department liaison for both internal and external clients develop and drive strategy, and ultimately deliver financial and service effectiveness results.
  • Maintain excellent customer service through alignment of core values for both internal and external clients.
  • Establish and grow advisory services across CHG. This is a fast growing start up unit within a well established organization.
  • Ability to be agile, wear multiple hats and deliver on expectations.
  • Lead and professionally develop consultants and delivery team members.
  • Lead client side engagements relating to strategic workforce management initiatives.
  • Develop standard processes and operations to deploy advisory services within existing internal and external frameworks.
  • Responsible for team’s adherence of the ECS Sales Process and internal communication framework to ensure the team is effectively collaborating with our divisional partners.
  • Accountable for team’s negotiated contracts; guaranteeing legal, financial, and operational compliance.
  • Excellent internal influence skills to help aid divisional client teams to develop structure, operational plans, and visibility to deliver for our large clients .
  • Responsible for market monitoring of healthcare trends and impact to our large clients.
  • Responsible for driving high level of client satisfaction which will be measured and reported annually in our Customer Experience Survey.
  • Help develop annual team budget. Development of production action plan for individual team members.
  • Oversee the creation of budget projections and implement strategies to meet revenue growth goals.
  • Create, drive and achieve defined sales goals. Build and maintain strong cross divisional relationships with your counterparts to help accelerate client growth.
  • Represent the organization in a variety of professional settings to promote the value of the company brand.
  • Develop strategic/consultative partnerships at client’s executive level.
  • Provide an executive presence on site visits, internal/external quarterly business reviews.
  • Provide consultation and guidance for team on monthly ledger read outs and daily performance to ensure team is consistently achieving financial goals.
  • Provide consultation and support to team on developing and executing successful Client Development plans.
  • Support creation and execution of a vision and strategy for the team that motivates them to action.

Requirements

  • Successful experience in operations management in the staffing industry or successful experience in the management of locum tenens staffing
  • Successful sales experience in a professional or technical field
  • Good financial and marketing analytical abilities
  • Bachelor’s degree required
  • 5 to 10 years related experience in sales and account management with sales component in staffing or healthcare related field
  • 5 to 10 years of people leadership experience
  • Minimum of 5 years experience in direct sales of products and or services
  • Strong outside sales skills based on collaborative approach with customers and strength in sales storytelling
  • Strong customer listening skills
  • Strong Business Development skills, excellent written and verbal communication skills, analytical skills and strong negotiation skills are a must
  • Excellent internal influence skills. The ability to build creditability and trust at all levels (division President to front-line client rep)
  • Strong presentation development and delivery skills
  • Willingness to avoid being the center of attention, yet influence in order to drive long-term results
  • Prioritization skills with the ability to handle various customers demanding your time.
  • Highly collaborative
  • Ability to lead a team and effectively guide each individual’s personal development
  • Ability to hold yourself and your team accountable to meet commitments and see results
  • Ability to handle conflict situations and resolve issues timely and effectively
  • Ability to influence key stakeholders both internally and externally
  • Strong account management, listening, analytical and negotiation skills
  • Strong presentation skills
  • Proven track record of driving results and team engagement
  • Proven track record of developing talent
  • Prioritization skills with the ability to handle various customers demanding your time
Benefits
  • 401(k) retirement plan with company match
  • Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
  • Flexible work schedules - including work-from-home options available
  • Recognition programs with rewards including trips, cash, and paid time off
  • Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
  • Tailored training resources including free LinkedIn learning courses
  • Volunteer time off and employee-driven matching grants
  • Tuition reimbursement programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations managementsales experiencefinancial analysismarketing analysisaccount managementbusiness developmentnegotiationpresentation developmentcustomer experience measurementbudget management
Soft Skills
leadershipcollaborationcommunicationanalytical skillscustomer listeninginfluenceprioritizationconflict resolutionteam accountabilitytalent development
Certifications
Bachelor's degree