Chetwood Bank

Senior Mortgage Service Analyst

Chetwood Bank

full-time

Posted on:

Location Type: Hybrid

Location: Wrexham • United Kingdom

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Job Level

Senior

About the role

  • As a Mortgage Servicing Senior Analyst, you will ensure that service providers meet contractual commitments whilst maintaining performance and managing risk.
  • Where necessary you will be expected to challenge existing performance, whilst maintaining robust governance routines. You will remain up to date with upcoming industry changes and regulatory requirements.

Requirements

  • - Experience managing external servicing partners with proven in‑depth knowledge of Buy‑to‑Let and Residential mortgages throughout the full lifecycle.
  • - Experience in managing governance routines, including maintaining accurate records, ensuring timely reporting, and staying up to date with KYB (Know Your Business) requirements, is highly desirable.
  • - Demonstrable experience in assessing process adherence providing clear, structured and well‑documented feedback is essential.
  • - Experience in third‑party oversight including both servicers and external suppliers such as litigation lawyers, asset managers, third party associates.
  • - A strong understanding of the mortgage originations process is preferred.
  • - Good knowledge of the regulatory framework applicable to mortgages with the ability to review, interpret, and apply new regulatory changes.
  • - Strong communication skills and numerical capability are required.
  • - Proficiency in Microsoft applications, particularly Word and Excel, is expected.
Benefits
  • - Competitive salary
  • - 25 days holiday PLUS your BIRTHDAY off
  • - Pension contribution with Royal London
  • - Life Assurance
  • - Private medical, dental and optical health insurance with Axa
  • - Hybrid working
  • - Free breakfast available
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
mortgage servicinggovernance routinesprocess adherencethird-party oversightmortgage originationsregulatory frameworkKYB (Know Your Business)performance managementrisk managementreporting
Soft Skills
communication skillsnumerical capabilityfeedback provisionorganizational skillsanalytical skills