Salesforce Program Manager
Cherokee Federal
full-time
Posted on:
Location Type: Remote
Location: District of Columbia • Washington • United States
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Salary
💰 $160,000 - $200,000 per year
About the role
- Lead the planning, execution, and delivery of a complex Salesforce program
- Define program scope, goals, and deliverables
- Collaborate with key stakeholders to gather requirements
- Develop and maintain program documentation
- Manage and coordinate cross-functional teams
- Monitor program progress, identify and mitigate risks
- Track and report on program metrics
- Serve as the primary point of contact for program-related communication
- Stay current with Salesforce best practices and industry trends
- Provide leadership, mentorship, and guidance to project teams
- Drive continuous improvement initiatives
- Perform other job-related duties as assigned
Requirements
- Bachelor's degree in Computer Science, Business Administration, or a related field
- 11 years of general work experience
- 5 years experience leading enterprise Salesforce projects and IT Management experience, focusing on Agile projects and PMP or equivalent certification
- 2 years of specialized experience in leading IT DevSecOps projects managing over 15 people on multiple Agile teams
- 3 years of experience in business process analysis and change management
- Must be a U.S. Citizen
- Must have the ability to obtain and maintain a Public Trust clearance if needed
- Maintain Salesforce certifications; Seek to earn additional certifications for Salesforce
- Preferred public sector experience or multiple Salesforce project implementation experience
- Strong background in Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud
- Proven track record of successfully managing and delivering complex Salesforce programs on time and within budget
- Extensive experience in project management methodologies, tools, and techniques
- Experience working in Agile or Scrum methodologies is required
- Must reside in the Washington DC metropolitan area
Benefits
- Medical
- Dental
- Vision
- 401K
- Other possible benefits as provided
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceAgileDevSecOpsbusiness process analysischange managementproject managementprogram metricsSales CloudService CloudCommunity Cloud
Soft Skills
leadershipmentorshipcommunicationcollaborationrisk managementcontinuous improvementstakeholder engagementteam coordinationproblem-solvingorganizational skills
Certifications
Bachelor's degreePMPSalesforce certifications