CHEP

Channel Development Manager

CHEP

full-time

Posted on:

Location Type: Hybrid

Location: Macquarie Park • Australia

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About the role

  • Lead the launch of CHEP’s new parcels distribution solution, supporting early customers through onboarding and stabilisation.
  • Act as the coordination point across Digital, Operations, Asset Management, Planning and Commercial teams during the early phase.
  • Build trusted relationships with parcel distribution and e-commerce customers, ensuring their needs shape how the solution performs.
  • Surface risks, resolve issues and improve processes to strengthen delivery, recovery and operational performance.
  • Bring customer insights back into the business to influence product and solution evolution and internal readiness.
  • As the solution matures, identify opportunities and engage new targeted customers to grow adoption within the channel.

Requirements

  • A completed Tertiary Qualification in Business, Logistics, Supply Chain, Commerce or a related field is advantageous.
  • Proven experience in e‑commerce, parcels logistics or supply chain innovation, with the confidence to operate in an early‑stage, evolving environment.
  • Strong commercial acumen and the ability to interpret numbers, customer behaviour and operational signals to guide decisions.
  • Well‑developed stakeholder engagement and communication skills, enabling you to work across Digital, Operations, Planning, Asset Management and Customer teams with ease.
  • Demonstrated customer savviness – you listen, understand operational realities, and translate insights into practical improvements.
  • Solid project or program management capability, with the ability to manage multiple workstreams and maintain momentum.
  • A balanced mindset of business management + business development, with the aptitude to shift focus as the channel matures.
  • A self‑starter who is comfortable shaping a model that isn’t fully formed, and who brings creativity, problem‑solving and sound judgement to daily decisions.
Benefits
  • Work for an accredited Top Employer in Australia
  • Flexible working environment
  • Paid volunteer leave for those who wish to volunteer their services to a community organisation
  • Reward and Recognition Program to celebrate outstanding achievements of our people through a number of different delivery methods
  • Employee discounts with a range of partners
  • Up to 14 weeks of paid parental leave for primary care givers and 2 weeks of paid parental leave for secondary care givers
  • Unparalleled opportunities to advance and accelerate your career
  • Attractive options to purchase Brambles shares
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementsupply chain innovatione-commerce logisticsdata interpretationoperational performance improvement
Soft Skills
stakeholder engagementcommunicationcustomer savvinessproblem-solvingcreativityself-startercommercial acumen
Certifications
Tertiary Qualification in BusinessTertiary Qualification in LogisticsTertiary Qualification in Supply ChainTertiary Qualification in Commerce