ChenMed

Growth Consultant

ChenMed

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $17 - $24 per hour

Job Level

Junior

About the role

  • Engage prospective and current members through inbound/outbound calls
  • Own and execute assigned acquisition, retention, and recovery campaigns
  • Maintain accurate documentation in Salesforce
  • Actively participate in team discussions for process improvement
  • Deliver consistent, professional interactions by following established workflows
  • Support campaign pilots and strategic initiatives
  • Meet or exceed defined performance metrics

Requirements

  • High School Diploma or GED required
  • Minimum of one (1) year of successful sales or customer service experience
  • Experience working with seniors a plus
  • Proficiency in MS Office Suite
  • Familiarity with Medicare Advantage basics
  • Knowledge of HIPAA compliance and healthcare privacy regulations
  • Able and willing to travel up to 25% of the time for local, regional, or national team meetings.
  • Spoken and written fluency in English; bilingual a plus
Benefits
  • Comprehensive benefits
  • Career development and advancement opportunities
  • Work-life balance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceMS Office SuiteMedicare AdvantageHIPAA compliance
Soft Skills
customer servicecommunicationteam collaborationprocess improvementprofessionalism
Certifications
High School DiplomaGED