ChenMed

Account Executive

• Generate sales leads and memberships by nurturing relationships with senior citizens and local partners
• Arrange, design and orchestrate sales events
• Develop techniques to keep senior participation and satisfaction high
• Communicate the ChenMed/JenCare value proposition at community events
• Manage vendors related to event planning and negotiate contracts
• Ensure timely patient assignment to ChenMed/JenCare Medical Centers
• Utilize CRM tool to document interactions with clients
• Recover dormant customers via sales tools and marketing campaigns
• Build trusting relationships with brokers, insurance agents and senior community

Outside Healthcare Sales Representative

Growth Marketing

• Engage prospective and current members through inbound/outbound calls
• Own and execute assigned acquisition, retention, and recovery campaigns
• Maintain accurate documentation in Salesforce
• Actively participate in team discussions for process improvement
• Deliver consistent, professional interactions by following established workflows
• Support campaign pilots and strategic initiatives
• Meet or exceed defined performance metrics

Growth Consultant

QA Engineer

• Responsible for helping to maintain and improve quality standards for our products
• Create, execute and administer test plans/test cases across the entire spectrum of quality assurance
• Communicates quality issues and risks to the software development teams and technical leaders
• Provides engineering support for testing approach design and tools on projects
• Participates in all scrum ceremonies
• Completes assigned tasks thoroughly and on time

Quality Assurance Engineer

Architect

• Provides design services, ensuring adherence to departmental policies and procedures; coordinates and defines requirements (i.e., design, configure, install, etc.)
• Performs architecture and engineering tasks of various complexities
• Coordinates and participates in assigned projects, following the project from beginning to end, ensuring that the project continually supports the attainment of corporate goals and is completed in a timely, accurate, and quality manner
• Implements designs by writing scripts, configuring systems, servers, cloud resources, including testing, and debugging
• Analyzes network, application and system requirements and produces efficient, secure, reliable, and cost-effective designs
• Utilizes best practices for application engineering, component reuse, architecture design and technical standards, while maintaining an awareness of new/emerging technologies and their potential application to existing service offerings
• Monitors trends in documented incidents and determines appropriate actions necessary to eliminate future occurrences and improve customer service levels in an appropriate time frame
• Applies architecture and engineering theories, methods and techniques to solve both process and technical challenges
• Partners with engineering and operations teams to coach, mentor and train staff on new technologies
• Assists with the implementation of new technologies/designs as needed
• Works with cross-functional teams across the development organization to ensure end-to-end technical and business viability
• Creates solutions that answer current business needs and are scalable for future requests
• Collaborates with the Chief and Data architects to establish a consistent and effective application development environment
• Performs capacity analysis and planning of holistic enterprise datasets
• Troubleshoots escalated issues across the entire stack: server, network, application, database, hardware.

Outside Healthcare Sales Representative

Growth Consultant

Quality Assurance Engineer

Associate IT Architect