Checkout.com

Technical Account Manager

• Build and nurture long-term relationships with key clients as the primary technical point of contact
• Understand clients’ business needs and goals, identify opportunities to optimize payment solutions, and ensure successful product adoption and utilization
• Provide technical guidance and troubleshooting assistance for client inquiries and issues
• Minimize disruption to client payment infrastructure through knowledge of integrations and Checkout.com products
• Support upselling through merchant demonstrations and technical training
• Hold workshops and refresher sessions on the product offering
• Lead and coordinate new payment solution additions and technical migrations
• Work with cross-functional teams to deliver projects within agreed timelines and specifications
• Gather customer feedback, document feature requests, and provide client-derived insights to internal teams
• Stay current on payments industry trends, emerging technologies, and regulatory changes
• Share relevant market insights with clients

Senior Technical Account Manager