Salary
💰 $95,000 - $115,000 per year
About the role
- Partner with client leader (VP or Practice lead) to drive the execution of program tactics and the hands-on development of program materials, leading the day-to-day strategy and execution of project work
- Develop client strategy and program plan against objectives and strategies of the client
- Lead clients to realize full potential, meeting all project objectives on time with the highest quality work
- Lead communications and client partnership to ensure steady flow of information and client satisfaction; present key client updates and plans with confidence
- Establish and maintain strong client relationships, helping to resolve issues that may arise
- Create and review work, ensuring the work is client-ready
- Actively explore opportunities to organically grow existing client relationships
- INTERNAL CLIENT TEAM MANAGEMENT Identify opportunities for continuous quality improvement within the team; Daily team advising and supervision; Monthly/weekly staff planning/tracking including timely communications to internal leaders
- BUSINESS DEVELOPMENT Grow current client business by identifying additional needs we can serve well; Participate in new business development and pitches, as appropriate
- In collaboration with Practice leadership, contribute to pitch strategy and proposal development for targeted opportunities
- Ensure appropriate colleagues are brought into organic growth opportunities
- FIRM MANAGEMENT Capture and transfer best practices in key client management; Actively participate in appropriate firm management meetings and/or discussions
- PEOPLE DEVELOPMENT Demonstrate and nurture Jarrard Vision, Mission and Values; Provide team mentoring and professional development, including career development for teammates; as appropriate , directly supervise younger team members
- Participate in Jarrard Academy, the firm’s venue for training and development
Requirements
- Bachelor’s degree (Master’s a plus) in communications, public relations, journalism, or related field
- Proven expertise in working within the healthcare communications industry required
- At least 5-7 years’ experience in a preferred combination of a Communications role, professional services firm (healthcare focus is preferred) and/or journalism
- Ability to work remotely