ChartHop

Solutions Engineer

• Own and deliver discovery-led product demonstrations that connect to each buyer's specific business pain, org structure, and strategic goals.
• Configure and personalize demo environments to reflect the customer's world, their data models, their terminology, their workflows.
• Make complex functionality feel intuitive by controlling pacing, narrative, and emphasis in real time.
• Handle live technical questions with depth and confidence, knowing when to go deep and when to stay strategic.
• Partner with AEs throughout the full sales cycle, from qualification through close, as the primary technical and product resource.
• Lead proof-of-concept engagements, coordinating configuration, timelines, and success criteria with the prospect and internal teams.
• Respond to RFPs and security questionnaires with accurate, compelling content that advances the deal.
• Build and maintain a library of demo assets, POC playbooks, and objection-handling resources that scale across the team.
• Translate platform capabilities into business outcomes that resonate with HR, People Ops, Finance, and executive stakeholders.
• Identify and articulate competitive differentiation clearly and credibly, without knocking the competition.
• Stay deeply current on ChartHop's product roadmap, positioning, and packaging so you're always selling what's real and what's coming.
• Bring customer and prospect feedback into the product and go-to-market conversation, serving as a signal from the field.

Solutions Consultant