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Account Executive

• Exceed Sales Targets: Achieve an annual sales target of $1.5M+ through proactive, strategic account management and new business acquisition.
• Full Cycle Ownership: Develop, qualify, and close deals independently, owning the pipeline across target enterprise segments.
• Strategic Account Planning: Create and execute comprehensive account plans to drive deep customer engagement and maximize growth opportunities.
• Consultative CLOSING: Conduct expert needs assessments, present compelling, tailored solutions, and negotiate high-value contracts.

Product Manager

• Translate the CEO's product direction into a clear, sequenced, quarterly roadmap across software, diagnostics, field enablement, and data products.
• Maintain and communicate the roadmap to all stakeholders: Engineering, Sales, Customer Success, Operations, and executive leadership.
• Apply prioritization frameworks to ensure transparent, data-informed sequencing decisions.
• Manage the backlog end-to-end: grooming, sprint planning, and ensuring engineering always has a clear, unambiguous queue.
• Balance investment across new features, platform improvements, and technical debt in collaboration with engineering leadership.
• Write precise, complete PRDs and user stories with clear acceptance criteria, edge cases, and success metrics for every feature shipped.
• Lead product discovery: customer interviews, usability sessions, field technician feedback and convert insights directly into requirements.
• Partner daily with engineering to clarify scope, resolve ambiguity, and keep delivery on track without creating process overhead.
• Own the full product lifecycle from concept through launch, iteration, and deprecation.
• Define and track product health metrics: uptime, diagnostic accuracy, feature adoption, and operational workflow efficiency.
• Serve as the connective tissue between Engineering, Operations, Sales, Customer Success, and Field Services — ensuring everyone knows what's shipping and when.
• Coordinate product launches end-to-end: release notes, enablement materials, Sales and CS briefings, and customer communications.
• Facilitate weekly product reviews with engineering and bi-weekly roadmap syncs with the executive team.
• Identify and surface cross-functional risks early - technical, operational, and timeline so they can be resolved before they block delivery.
• Conduct continuous customer discovery across charging networks, site hosts, utilities, and field technicians to keep requirements grounded in operational reality.
• Monitor the competitive landscape and surface relevant market shifts, regulatory changes, or technology trends that should influence roadmap priorities.
• Provide Sales and Customer Success with product positioning support, FAQs, and competitive talking points aligned to the current roadmap.
• Track product usage, uptime metrics, and diagnostic performance ensuring teams have visibility into whether what we're shipping is working.
• Design and run pilots and lighthouse programs to validate product decisions before broad rollout.
• Use data to inform prioritization, measure feature health, and drive continuous improvement cycles.
• Maintain awareness of EV charging industry standards, cybersecurity requirements, privacy regulations, and accessibility guidelines as they affect product decisions.
• Flag product risk (technical, regulatory, and operational) early and ensure they are surfaced to the CEO and engineering leadership.
• Support build-vs-buy evaluation with structured research and recommendation framing.
• Serve as the connective force between Engineering, Operations, Sales, Partnerships, Customer Success, and Finance.
• Facilitate alignment around outcomes, timelines, and responsibilities.
• Establish scalable processes that support transparent communication and cross-functional execution.
• Prepare product updates and roadmap communications for the executive team.