Charger Logistics Inc.

Logistics Account Manager

Charger Logistics Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met.
  • Manage customer expectations and provide exceptional customer service
  • Work with Implementation team on successful opportunities to ensure accuracy in our pricing program
  • Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
  • Participate in rate calculations, report preparation and customer presentations for all large-spend bids
  • Ensure customer commitments are met, working with internal teams and executing operational tasks as needed.
  • Identify, manage and build new business relationship in the target market.
  • Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.
  • Maintain a database of clients, prospects, partners and vendors.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Consult with clients to resolve problems and to provide ongoing support.
  • Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS.

Requirements

  • 1-2 years of account management experience in transportation and logistics field would be an asset.
  • Recent college or university degree in Sales & Marketing or Business-related field is required.
  • 3+ years of sales and account management experience in transportation and logistics field is preferred.
  • Exceptional customer service skills, embraces the concept of both the internal and external customer.
  • Excellent communication, analytical and organizational skills.
  • Ability to function independently with little or no supervision as well as function in a team environment.
Benefits
  • Competitive Salary
  • Healthcare Benefit Package
  • Career Growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsalesrate calculationsreport preparationsales budgetsadministrative dutiesdata management
Soft Skills
customer servicecommunicationanalytical skillsorganizational skillsindependenceteamworkrelationship building
Certifications
degree in Sales & Marketingdegree in Business-related field