Operations Specialist
Chaos Ready
full-time
Posted on:
Location Type: Office
Location: Charlotte • North Carolina • United States
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Salary
💰 $102,000 per year
About the role
- Maintain and update the Global Operations Schedule (GOS) in coordination with the Operations Manager, Planning Manager, and Director of Ops and Plans, ensuring integration with overall organizational readiness and mission planning
- Support the development and maintenance of organizational tools and brief templates related to GSD operations including, but not limited to, Daily Ops Sync, Weekly Ops Brief, and Weekly Operational Intent
- Maintain awareness of GSD’s Humanitarian Vessel (HV) location, vessel status, and operational schedule alignment between Maritime Department and the Operations and Plans Department
- Liaise with Logistics, Maritime, and Operational Planning teams to coordinate movement of supplies, personnel, and equipment to and from the HV in support of operations and readiness
- Support the GSD Operations Room during disaster operations, incident response, or exercises by maintaining situational awareness tools, communication channels, and shared operational documents
- Contribute to the development and maintenance of Operations Room systems, checklists, and documentation processes, including Common Operating Picture (COP), readiness dashboards, and standard operating procedures
- Prompt and action GSD’s core values of accountability, humility, and integrity in all work conducted
- Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact
- Perform other duties as assigned.
Requirements
- Three (3) or more years of relevant experience in operations or plans sections
- Experience in the humanitarian sector and maritime industry preferred
- Proven experience supporting program and team development
- Experience managing a common operating picture or similar situational awareness tool across a large organization
- Bachelor’s degree in emergency management or relevant field; or Equivalent combination of experience and training
- Proven ability to work within a team to produce quality results within challenging timeframes and ongoing change
- Program oversight and management, development of programmatic policy, procedure, and guidelines
- Ability to coordinate multiple projects simultaneously under pressure
- Confident and effective written and verbal communication, to include presentation ability
- Cultural awareness and the ability to work collaboratively with a wide array of stakeholders to build relationships
- Proficiency in Google Workspace and collaboration tools such as Airtable or dashboard platforms
- Strong organizational skills and the ability to rapidly shift tasks
- Experience working and/or traveling domestically and internationally
- Working knowledge of Spanish desired.
Benefits
- Up to 25 days of accrued vacation
- Up to 80 hours of annual sick leave
- Up to 80 hours of Military Pay and 30 Days Differential
- Medical, Dental and Vision (GSD covers monthly premium)
- Group Life and AD&D Coverage (GSD covers monthly premium)
- Retirement (Pre and Post Tax Options) and a Company Match
- Matches on Qualified 529 Plans
- Up to 14 Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementprogram developmentsituational awareness toolsprogrammatic policy developmentproject coordinationemergency managementdocumentation processeschecklist developmentfinancial stewardship
Soft Skills
team collaborationcommunicationorganizational skillsability to work under pressurecultural awarenessrelationship buildingadaptabilitypresentation skillsaccountabilityintegrity
Certifications
Bachelor’s degree in emergency managementrelevant field degree