Champions Funding LLC

Analyst

• Process and manage loan rate lock requests accurately and in a timely manner.
• Monitor pipeline exposure and track lock expirations to support pipeline risk management.
• Collaborate with Capital Markets, Finance, and Operations teams to ensure smooth loan funding and delivery processes.
• Maintain accurate records of all lock desk activity, including loan locks, extensions, and expirations.
• Support hedging strategies and provide data for analysis of pipeline risk and profitability.
• Communicate with internal teams regarding pipeline status, rate lock confirmations, and related inquiries.
• Assist in the preparation of reports and dashboards for management to monitor lock desk performance.
• Ensure all lock desk activities comply with company policies, internal controls, and regulatory requirements.
• Participate in process improvement initiatives to enhance efficiency, accuracy, and risk.

Lock Desk Analyst

Product Manager

• Work remotely, handling all application support strategy and product optimization activities.
• Review core application platforms for completeness, performance, and compliance with technology and regulatory standards.
• Identify core system workflows, integrations, and APIs to ensure proper execution and technical documentation.
• Audit application performance metrics for accuracy, completeness, and compliance.
• Identify, track, and resolve system-level conditions, exceptions, and software deficiencies.
• Prepare and correct product documentation and system configurations as needed to ensure compliance with company and technology guidelines.
• Communicate with business stakeholders and third parties to resolve application support issues and obtain missing requirements.
• Liaise with Software Vendors, Development Teams, and IT Infrastructure Partners to ensure timely receipt of patches and feature deployments.
• Prepare and review technical documents such as Service Level Agreements (SLAs) and Product Roadmaps.
• Ensure timely delivery of complete and accurate product updates to the organization.
• Maintain accurate records by updating and maintaining documentation within the knowledge base and ticketing system.
• Strong understanding of Encompass architecture, vendor integration, APIs, custom development, AI.
• Ability to manage JIRA.
• Identify process improvement opportunities.
• Experience managing teams of BSA’s and System Administrators.
• Liaison between Operations and Technology to execute high level projects and business enhancements.
• Responsible for keeping initiatives on track, and balancing priorities to execute on key deliverables.

Director of Product and Application Support

Compliance

• Work remotely, 5-days a week, handling all post-closing compliance audit and review activities.
• Review closed loan files for completeness, accuracy, and compliance with investor and regulatory standards.
• Identify, track, and resolve post-closing compliance conditions, exceptions, and deficiencies.
• Prepare and correct documents such as Post Consummation Closing Disclosures and Cover Letters as needed to ensure compliance with company and investor guidelines.
• Communicate with borrowers and third parties to resolve post-closing issues and obtain missing documentation.
• Ensure timely delivery of response documents to compliance findings.
• Maintain accurate records by scanning and uploading documents into the loan origination system.

Lock Desk Analyst

Director of Product and Application Support

Post Closing Compliance Analyst