Nurse Manager – Case Management
Chamber
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Stand up RN case management workflows across core programs (e.g., transitions of care, longitudinal care management)
- Personally manage a panel of patients to set the clinical and operational standard
- Design care pathways, documentation practices, and escalation protocols
- Identify early gaps in care delivery, staffing, and workflows and solve them in real time
- Transition from individual contributor to team leader as the organization grows
- Hire, onboard, and develop Medical Assistants, Nurse Team Leads
- Create clear roles, responsibilities, and capacity models across teams
- Build training and onboarding programs that ensure consistency and quality
- Set and monitor performance metrics (e.g., engagement, LOS, readmissions, care progression)
- Use data to drive continuous improvement across teams
- Serve as an escalation point for complex clinical and operational cases
- Model strong clinical judgment and reinforce best practices across the team
- Embed NCQA-compliant workflows and documentation into daily operations
- Build scalable systems and feedback loops that ensure quality and efficiency
- Partner cross-functionally to integrate workflows with product, data, and payer requirements
Requirements
- RN license required; BSN preferred
- Compact Nursing License or licensure to practice in DC & Maryland required
- ACM, CCM, or CMAC certification preferred
- 5–8+ years of case management or care coordination nursing experience
- Experience building or scaling teams in a startup or fast-growth environment
- Track record of transitioning from individual contributor to people manager
- Experience in value-based care, population health, or managed care preferred
- Strong operational skills with a focus on action, accountability, and continuous improvement
Benefits
- Low Ego: We stay grounded, curious, and open to feedback.
- Empathy: We build trust through compassion and thoughtful communication.
- Courage: We take action, think critically, and challenge ideas respectfully.
- Ownership: We follow through with integrity and hold ourselves to high standards.
- Grit: We push through ambiguity, move with urgency, and solve problems with horsepower and heart.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementcare coordinationclinical judgmentperformance metricsdata analysisworkflow designdocumentation practicesescalation protocolscare pathwaysstaffing solutions
Soft Skills
leadershipteam developmentcommunicationproblem-solvingoperational skillsaccountabilitycontinuous improvementtrainingonboardingcross-functional collaboration
Certifications
RN licenseBSNCompact Nursing LicenseACM certificationCCM certificationCMAC certification