Chainguard

Administration

• Partner with Salesforce Developers, RevOps, Analytics, Marketing Ops, Sales, Marketing, and IT to implement Salesforce solutions
• Translate business requirements into clear, technically accurate user stories and functional designs
• Contribute to technical solution discussions and design reviews
• Implement configurations aligned to established architecture and best practices
• Support testing, validation, and post-release activities
• Perform day-to-day Salesforce administration and configuration
• Build and maintain Flows, validation rules, custom objects, fields, record types, and automation
• Manage users, roles, profiles, permission sets, and access controls
• Create and maintain reports and dashboards for Sales and Marketing teams
• Support data hygiene, imports/exports, and governance standards
• Work in sandboxes and support deployments and releases
• Serve as a first-line and technical escalation point for Sales and Marketing users
• Troubleshoot Salesforce issues impacting active deals, pipeline reporting, and GTM workflows
• Provide timely support and guidance to unblock users
• Participate in office hours and user enablement sessions
• Capture recurring issues and escalate or translate them into system improvements
• Support existing integrations with marketing, analytics, and billing systems
• Assist in diagnosing integration and data synchronization issues
• Partner with developers during integration testing and issue resolution

Business Applications Administrator, Salesforce

Solutions Engineer

• Find high-leverage opportunities: Run listening tours and current-state assessments across functions. Identify and prioritize the workflows where AI can deliver outsized impact, weighing impact potential against feasibility, and focus on opportunities that can materially bend the revenue/opex curve.
• Prototype and validate: Take prioritized use cases from idea to working prototype — internal workflow automations, reusable prompt systems and templates, AI-enabled tools and assistants, and early workflow integrations — to test whether an opportunity is worth broader investment.
• Partner across the business: Work directly with functional owners, the AI Enablement Council, and AI Ambassadors to understand real workflow needs, validate selected opportunities, and build the business case and evidence base needed to inform investment decisions.
• Build responsibly: Build and test using approved tools and established Legal and Security review pathways. Validate outputs, ensure clear human review, and maintain strong data hygiene. No AI tool is used on Chainguard, customer, or personal data until it has cleared review.
• Make it visible and reusable: Document what you built, the problem it solves, and what you learned. Share your work across the company through Builder Hours, demos, and showcases, and surface recurring technical needs and reuse opportunities back to the AI Enablement Council.
• Set the standard for internal AI building: Model responsible, high-quality AI building so that what you prototype can be handed off, scaled, and maintained by the functional experts who own the workflow.

Business Applications Administrator, Salesforce

AI Solutions Engineering – Software Engineer