Chainguard

Senior Director, Business Applications

Chainguard

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Own the vision, strategy, and execution of Chainguard’s global GTM systems and business applications, ensuring they scale with rapid growth and support Sales, Marketing, Partnerships, Customer Success, and Revenue Operations.
  • Serve as the executive owner of the GTM tech stack, with Salesforce at the core, driving continuous optimization across lead-to-cash, quote-to-revenue, and customer lifecycle workflows.
  • Define and maintain a multi-year GTM systems roadmap, balancing near-term business priorities with long-term scalability, data integrity, and architectural excellence.
  • Lead the evaluation, implementation, and adoption of modern and AI-enabled GTM technologies, improving seller productivity, pipeline visibility, forecasting accuracy, and customer engagement.
  • Partner deeply with Sales, Marketing, Finance, Legal, Security, and Product leaders to translate business strategy into scalable system design and process automation.
  • Support data governance, reporting, and analytics across GTM systems, ensuring trusted metrics, high-quality data, and actionable insights for executive decision-making.
  • Oversee complex system integrations across CRM, marketing automation, sales engagement, customer success, billing, and data platforms, making thoughtful build/buy/partner decisions.
  • Establish best practices for release management, system reliability, change management, and compliance, aligned with Chainguard’s security and operational standards.
  • Act as a hands-on leader, with responsibility to build, mentor, and scale a high-performing GTM Systems / Business Applications team over time.
  • Operate as a strategic thought partner and escalation point, bringing a strong sense of ownership, urgency, and accountability to mission-critical initiatives.

Requirements

  • 12+ years of experience building, scaling, and leading GTM systems or business applications in high-growth B2B SaaS or cloud-native environments.
  • Deep, hands-on expertise with Salesforce architecture and implementation.
  • Strong working knowledge of Marketing Automation, Sales Engagement, Revenue Intelligence, Customer Success, and BI platforms (e.g., HubSpot, Outreach, Gong, ZoomInfo, Zendesk/Vitally, Sigma, or similar).
  • Proven ability to design end-to-end GTM architectures, including data flows, integrations, analytics, and automation across the customer lifecycle.
  • Experience acting as a product owner for internal platforms, balancing stakeholder needs, technical feasibility, and business outcomes.
  • Demonstrated success leading cross-functional, transformational initiatives that improve alignment between business strategy, systems, and processes.
  • A strong passion for automation, AI, and emerging technologies, with practical experience introducing innovation while maintaining system stability and trust.
  • Excellent leadership and communication skills, with the ability to influence executives, partner across teams, and develop high-performing technical organizations.
  • Strong analytical skills, including experience with pipeline metrics, forecasting, data modeling, and executive-level reporting.
  • Comfort operating in ambiguity with a high bias for action, sound judgment, and ownership mentality.
  • Experience in security-conscious, compliance-driven environments is a plus
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
Salesforce architectureMarketing AutomationSales EngagementRevenue IntelligenceCustomer SuccessBusiness IntelligenceGTM architecture designData flowsIntegrationsAutomation
Soft Skills
LeadershipCommunicationInfluencingCross-functional collaborationAnalytical skillsProblem-solvingOwnership mentalityAdaptabilityStrategic thinkingMentoring