CGS Federal (Contact Government Services)

Backend Engineer

• Drive efforts to migrate from the current Oracle database to the new Microsoft Azure Postgres database
• Create and maintain technical documentation, using defined technical documentation templates, as well as gain an in-depth knowledge of the business data to propose and implement effective solutions
• Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements
• Ensure the availability and performance of the databases that support our systems, ensuring that they have sufficient resources allocated to support high resilience and speed.
• Perform and assist developers in performance tuning
• Proactively monitor the database systems to ensure secure services with minimum downtime and improve maintenance of the databases to include rollouts, patching, and upgrades
• Work within a structured and Agile development approach

PostgreSQL Database Developer

• Support a migration from the current Oracle database to a Postgres database
• Manage the database environments proactively
• Ensure scalability of data systems
• Drive efforts to migrate to the new Microsoft Azure Postgres database
• Create and maintain technical documentation
• Collaborate with internal and external parties to transform technical objectives
• Ensure availability and performance of the databases
• Perform and assist developers in performance tuning
• Proactively monitor database systems for security and uptime
• Work within a structured and Agile development approach

• Support a migration from the current Oracle database to a Postgres database and manage the database environments proactively
• Drive efforts to migrate from the current Oracle database to the new Microsoft Azure Postgres database
• Create and maintain technical documentation, using defined technical documentation templates
• Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements
• Ensure the availability and performance of the databases that support our systems
• Perform and assist developers in performance tuning
• Proactively monitor the database systems to ensure secure services with minimum downtime
• Improve maintenance of the databases to include rollouts, patching, and upgrades
• Work within a structured and Agile development approach

Network Engineer

• Interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendors who will provide development services.
• Evaluate the current setup of existing disparate networks and design & implement a network infrastructure that encompasses the wireless, wired, and software network requirements.
• Consult regarding hardware and software necessary to facilitate the proper support for this encompassing infrastructure.
• Conduct systems testing, vulnerability assessments, and quality assurance needed to implement the new setup.
• Operate and manage NPS network infrastructure.
• Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software.
• Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment.
• Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure.
• Administer the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday.
• Assess the NPS network infrastructure and make recommendations on improvement and optimization.
• Define and conduct testing procedures for new infrastructure projects.
• Implement technology solutions within the NPS network environment.
• Provide design guidance on network solutions within NPS infrastructure projects.
• Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products.

• Operate and manage NPS network infrastructure;
• Improve infrastructure monitoring and reporting capabilities based on the deployment of network management software;
• Develop, maintain and deliver infrastructure documentation relating to the network infrastructure within the NPS environment;
• Review current best practices and provide recommendations for architecture, design, management and operation of the network infrastructure;
• Administration of the Cloudpath (or equivalent) onboarding process, monitoring and troubleshooting of wireless network health, maintenance of wireless network infrastructure, implementation of network security patches and software/firmware updates, from 0800 to 1700 PST, Monday-Friday;
• Assess the NPS network infrastructure and make recommendations on improvement and optimization;
• Define and conduct testing procedures for new infrastructure projects;
• Implement technology solutions within the NPS network environment;
• Provide design guidance on network solutions within NPS infrastructure projects;
• Provide informal training and knowledge transfer to NPS resources on best practices and theory of operation relating to network products.

• Drive efforts to migrate from the current Oracle database to the new Microsoft Azure Postgres database
• Create and maintain technical documentation, using defined technical documentation templates, as well as gain an in-depth knowledge of the business data to propose and implement effective solutions
• Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements
• Ensure the availability and performance of the databases that support our systems, ensuring that they have sufficient resources allocated to support high resilience and speed
• Perform and assist developers in performance tuning
• Proactively monitor the database systems to ensure secure services with minimum downtime and improve maintenance of the databases to include rollouts, patching, and upgrades
• Work within a structured and Agile development approach

• Evaluate the current setup of existing disparate networks
• Design & implement a network infrastructure that encompasses wireless, wired, and software network requirements
• Consult regarding hardware and software necessary to facilitate the proper support for the infrastructure
• Conduct systems testing, vulnerability assessments, and quality assurance needed to implement the new setup
• Interface with state and local governmental personnel, internal stakeholders, subject matter experts, and vendors providing development services

Business Intelligence Developer

• Build Data Analytics enterprise models using Microsoft’s Power BI
• Develop tabular, multidimensional models compatible with warehouse standards
• Develop self-service models, and data analytics using Power BI service
• Experience with Microsoft Azure platform and service (Power BI, Flow, Cortana, etc.)
• Experience working with data gateway, data integration, self-service data preparation
• Develop, publish, and schedule reports and dashboards to meet business requirements
• Assist business users with functional and data requirements to enhance data models
• Experience in requirement analysis, design, and prototyping
• Strong understanding of Data Analytics application security layer models
• Experience with ESRI or similar geographical mapping systems and tools is desired
• Experience working with Government personnel at the CTO or SES level.

Power BI Developer

IT Support

• Fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users.
• Provide backup/restoration admin/support and file server support.
• Administer user accounts and mailboxes.
• Install software and hardware, including handheld devices.
• Train end-users and create documentation and reports.
• Maintain IT inventories and produce proactive reports.

Senior Help Desk Technician

• Fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
• Backup/Restoration admin/support.
• File Server support.
• User Account/Mailbox administration.
• Software/Hardware installation.
• Handheld device installation/troubleshooting/support.
• Remote User setup/support/troubleshooting.
• End-user training.
• Creation of procedural documentation.
• Creation of spreadsheets/databases for tracking purposes.
• Record and update required information for all IT-related tickets utilizing ITIL.
• Creation of Incident work-log entries.
• Accurately answer user support questions of software and hardware in the EOUSA office environment.
• Maintain Account Management forms for new and departed users per Government policy and procedures.
• Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices.
• Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets.
• Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications.
• Submit weekly status reports and monthly surveys.
• Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface.
• Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions.