CGS Federal (Contact Government Services)

ServiceNow

• Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development
• Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process
• Refactor ServiceNow software customizations during ServiceNow major updates
• Collaborate with fellow developers and business analysts in an Agile development environment
• Understand backend configuration of ServiceNow Design tests and build test data
• Support configuration, change, and release management
• Maintain responsibility for the completion and accuracy of work products

ServiceNow Developer

Engineer

• Support various aspects of the company's portfolio
• Participate in teleconferences or technical meetings
• Perform configurations, maintenance, monitoring, and troubleshooting
• Process storage requests, migrations, and decommission tasks
• Monitor failed system components and coordinate support
• Respond to monitoring alerts and warnings
• Complete all scheduled maintenance
• Prevent data loss or storage system outages
• Review and process tickets according to the service level agreements
• Provide initial response and escalation for outages
• Schedule maintenance actions in a timely manner
• Create Power Shell and VBS scripts
• Facilitate the migration of systems into cloud infrastructure
• Perform daily system monitoring
• Review system and application logs
• Apply OS patches and upgrades
• Configure/add new services as necessary
• Prepare and review technical assessments

Senior Veritas Enterprise Vault Engineer, Top Secret Clearance Required

• Provide support for Veritas Enterprise Vault in a legal department
• Participate in teleconferences and technical meetings
• Perform system configurations and maintenance
• Process storage requests and handle data migrations
• Monitor failed system components and respond to alerts
• Create scripts to automate maintenance tasks
• Prepare technical assessments and manage after hours work

Product Designer

• Lead full-scale UX design efforts to include research, blueprinting, and evaluating existing systems.
• Manage the planning, design, and implementation of multiple sites and applications across multiple clients simultaneously in a fast-paced environment.
• Lead all phases of user research and analysis needed to inform the creation of highly usable web pages, application interfaces, and other dynamic solutions.
• Collaborate with federal practice engineers and federal clients to define, design, and implement innovative, beautiful, intuitive solutions for use by our federal customer and their stakeholders.
• Create wireframes, storyboards, and site maps to effectively communicate interaction and design ideas for websites and applications.
• Create scalable design resources to aid in project collaboration and the expansion of ECS creative services.

Senior UI/UX Designer

Technical Writer

• Provide consultative, analytical, and documentation support for a large Federal agency initiative.
• Drafting and development of technical documentation related to a variety of projects in the IT space.
• Work closely with project stakeholders to establish technical processes and procedures.
• Document projects through the SDLC.
• Provide status reports for multiple ongoing projects and related documentation efforts.
• Assist with both user and admin level documentation.

Senior Technical Writer, Top Secret Clearance Required

• Provide consultative, analytical, and documentation support for a large Federal agency initiative.
• Draft and develop technical documentation related to various IT projects.
• Work closely with project stakeholders to establish technical processes and procedures.
• Document projects through the SDLC.
• Provide status reports for multiple ongoing projects and related documentation efforts.
• Assist with both user and admin level documentation.

Senior Technical Writer

• Participate in teleconferences or technical meetings to review, educate, and support program objectives
• Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
• Record configurations change requests through the established change control board
• Process storage requests, migrations and decommission tasks
• Monitor failed system components and coordinate logistics, vendor support, and site support as needed

Senior Veritas Enterprise Vault Engineer – Top Secret Clearance Required

Systems Engineer

• CGS is seeking a Senior Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency.
• CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology.
• Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy.
• Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager.
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs.
• Based on information gathered from such consultations, determines system and project requirements.
• Based on the definition of system requirements, design the entire system to meet those requirements.
• On smaller projects, may perform the entire range of technical support, including program validations and testing, etc.
• Performs systems evaluations.
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
• Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develops cost estimates for work to be performed under task orders.
• Reports on contract and task order progress.
• Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.
• Ensures successful completion of work, timeliness of deliverables, and quality control.
• Prepares system/technical documentation.
• Works under the configuration management plan.
• Performs and supervises the technical aspects of the tasks.
• Organizes and conducts user training sessions on systems developed.
• Prepares training material and training manuals on systems developed.

Senior Systems Analyst

System Administrator

• This individual will manage the archiving of Relativity databases.
• To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy.
• Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager.
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs.
• Based on information gathered from such consultations, determines system and project requirements.
• Based on the definition of system requirements, designs entire system to meet those requirements.
• On smaller projects, may perform entire range of technical support, including program validations and testing, etc.
• Performs systems evaluations.
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
• Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards.
• Ensures successful completion of work, timeliness of deliverables, and quality control.
• Prepares system/technical documentation.
• Works under the configuration management plan.
• Organizes and conducts user training sessions on systems developed.
• Prepares training material and training manuals on systems developed.

Senior Systems Administrator

• This individual will manage the archiving of Relativity databases.  To that end they will develop, manage and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department and NARA instruction/policy.
• Typically reports to the Contractor IT Manager, to Systems Manager, or to Lead Project Manager.
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs.
• Based on information gathered from such consultations, determines system and project requirements.
• Based on the definition of system requirements, designs entire system to meet those requirements.
• On smaller projects, may perform entire range of technical support, including program validations and testing, etc.
• Performs systems evaluations.
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
• Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staffs, schedules and develops cost estimates for work to be performed under task orders.
• Reports on contract and task order progress.
• Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.
• Ensures successful completion of work, timeliness of deliverables, and quality control.
• Prepares system/technical documentation.
• Works under the configuration management plan.
• Performs and supervises the technical aspects of the tasks.
• Organizes and conducts user training sessions on systems developed.
• Prepares training material and training manuals on systems developed.

Software Engineer

• Designs entire system to meet defined requirements.
• Works out the details of functional and design requirements, systems design, programming specifications, data elements, data validation specifications, data capture mechanisms, and data conversion procedures through discussions with Government staff and own superiors
• Translates the functional requirements into systems designs suitable for the development of appropriate computer programs
• Test software, including preparation and use of sample data for testing purposes
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
• Develops systems documentation required in the task orders
• Consult with Government staff and with other Contractor staff to ensure understanding of task objectives, identify problems, and suggest improvements
• Provides technical expertise, direction, and supervision to lower-level personnel
• Designing and developing SQL Server/Oracle database structures and processes
• Working closely with other programmers and DBAs
• Coding web applications
• Working with quality assurance staff to address issues found
• Designing and implementing appropriate security access procedures
• Developing Mobile Applications using Android or iOS
• Rewriting several large classic ASP applications to ASP.NET technology
• Performing unit testing on each module based on test specifications
• Updating program and test case specifications for any discrepancies
• Providing feedback on user interfaces, critical business rules, and functionalities

SharePoint Developer

• Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy.
• Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager.
• Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs.
• Based on information gathered from such consultations, determines system and project requirements.
• Based on the definition of system requirements, design the entire system to meet those requirements.
• On smaller projects, may perform the entire range of technical support, including program validations and testing, etc.
• Performs systems evaluations.
• Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations.
• Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develops cost estimates for work to be performed under task orders.
• Reports on contract and task order progress.
• Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.
• Ensures successful completion of work, timeliness of deliverables, and quality control.
• Prepares system/technical documentation.
• Works under the configuration management plan.
• Performs and supervises the technical aspects of the tasks.
• Organizes and conducts user training sessions on systems developed.
• Prepares training material and training manuals on systems developed.