Senior Project Manager, Client Services
Lighthouse
eDiscovery Project Manager
CGS Federal (Contact Government Services)
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $116,480 - $158,080 per year
Job Level
Mid-LevelSenior
About the role
- Respond to client requests and provide consultation to clients to service all client eDiscovery needs.
- Create fields, choices, layouts and views in Relativity.
- Create batches of records for review in Relativity.
- Create Production sweeps and sets in Relativity.
- Develop, modify and implement workflows, essential resources needed to progress work through the system, and tools being utilized.
- Initiate work on behalf of clients by crafting and submitting work orders for tasks associated with data processing, review, and production.
- Conduct quality checks to ensure accuracy and completeness of job instructions and of final work product.
- Communicate expectations for scope and deadlines to internal and external stakeholders.
- Establish informed project schedules based on a solid understanding of project activities, sequences of events, dependencies, work effort, duration of tasks across departments, and associated resource requirements based on the complexity of work and the size of the queue.
- Participate in project tasks including kick-off call preparation and completion, and documentation of workflows, standards, and project closure tasks such as final billing and data destruction.
- Maintain an understanding of e-discovery, market competitors, and the tools used to support the industry.
Requirements
- 5 (five) years of eDiscovery/litigation support experience with a focus on client solutions.
- 3 (three) years of progressive more responsible experience on major lit support projects.
- 2 years in Relativity, beyond document review coding.
- Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders and team players.
- Ability to work in a fast-paced environment and agile work environment.
- Experience and familiarity with eDiscovery Services covering all realms of the EDRM (File to Trial).
- Must be a U.S. Citizen.
- The ability to obtain a U.S. Government security clearance (active clearance preferred).
- BS/BA degree or equivalent work experience (JD highly preferred).
- Ideally: Experience with Government software policies and procedures; Client-facing communication experience; Federal Agency issued security clearance.
Benefits
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
eDiscoveryRelativitydata processingworkflow developmentquality checksproject schedulingdocument review codingproduction sweepsdata destruction
Soft skills
communicationpresentationinterpersonal skillsteam collaborationability to work in fast-paced environmentagile work environment
Certifications
BS/BA degreeJD (Juris Doctor) preferredU.S. Government security clearance
