Ensure the day-day availability of electronic discovery applications and related tools
Administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes
Maintain security, backup, and redundancy strategies
Assist technical architecture design discussions
Liaise with vendors on behalf of OGC to address product issues
Develop and provide training for the end-users
Provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications
Reverse engineer and document the as-is architecture of existing legacy applications or systems
Analyze capabilities, interview and collect business requirements and translate it into technical requirements
Support the discovery application integration/migration activities
Contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues

Requirements

Legal technology experience and knowledge of the EDRM
Ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022
Ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways
Ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher

Benefits

Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

electronic discovery applicationsoperating systemsapplication softwaresystem management toolsapplication performance monitoringsecurity strategiesbackup strategiesredundancy strategiescloud technologiesrelational databases

Soft Skills

technical architecture designvendor liaisonend-user trainingsubject matter expertisebusiness requirements analysistechnical documentation