Customer Service Representative, Bilingual Spanish
CGS (Computer Generated Solutions)
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Answer incoming customer inquiries
- Data Entry to record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's policies and call guidelines.
- Other duties as requested
Requirements
- Must be fluent in Spanish
- You have a High School diploma or GED
- You know how to juggle multiple tasks at the same time
- You have good listening skills and professional phone etiquette
- Ability to read and follow instructions for specific customer resolution tasks
- Basic knowledge working with computers in a work environment
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
data entrycustomer service databasecomputer skills
Soft Skills
fluent in Spanishactive listeningprofessional phone etiquettemultitaskingfollowing instructions
Certifications
High School diplomaGED