CGS (Computer Generated Solutions)

Support Engineer

• Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
• Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
• Assist in the setup and installation of new hardware and POS-related software.
• Perform troubleshooting on core system remote devices.
• Engage in various computer-related break-fix repairs as needed.
• Effectively manage time, prioritize tasks, and work independently while maintaining strong communication with store staff.

Technical Support Representative Night shift