Server Support Engineer

CGS (Computer Generated Solutions)

Server Support Engineer providing remote technical support for healthcare-related server infrastructure. Collaborating with international customers and troubleshooting enterprise server environments.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

LinuxVMware

About the role

Key responsibilities & impact

Provide remote L1/L2 technical support via phone, email, and chat.
Troubleshoot hardware and software incidents in enterprise environments.
Investigate problems in Windows Server, Linux, and VMware environments.
Analyze system behavior, identify causes, and provide technical solutions.
Assist customers in server configuration, installation, and administration processes.
Manage and document incidents in ticketing systems.
Collaborate with escalation teams for complex technical cases.

Requirements

What you’ll need

2–3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk roles, preferably within the healthcare industry.
Basic knowledge of enterprise server architecture and hardware components.
Knowledge of Windows Server administration, Linux environments, or VMware virtualization.
Experience with troubleshooting and incident management processes.
Analytical thinking and good problem-solving skills.
Ability to work independently in a dynamic technical environment.
Knowledge of virtualization concepts relevant to healthcare technologies.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CGS (Computer Generated Solutions) Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1984 🤝 B2B 🛍️ eCommerce 📚 Education B2B
eCommerce
Education CGS (Computer Generated Solutions) is a technology-driven company that specializes in providing comprehensive solutions across various domains including supply chain management, enterprise resource planning (ERP), product lifecycle management (PLM), and business process outsourcing. With a focus on enhancing operational efficiency, CGS offers applications, learning solutions, and outsourcing services to support the fundamental business activities of its clients. The company integrates advanced technologies, including augmented reality and business intelligence, to facilitate digital transformation and improve customer experience. Server Support Engineer Job not on LinkedIn 🔥 2 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer Linux VMware Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide remote L1/L2 technical support via phone, email, and chat.
Troubleshoot hardware and software incidents in enterprise environments.
Investigate problems in Windows Server, Linux, and VMware environments.
Analyze system behavior, identify causes, and provide technical solutions.
Assist customers in server configuration, installation, and administration processes.
Manage and document incidents in ticketing systems.
Collaborate with escalation teams for complex technical cases. 🎯 Requirements
2–3 years of experience in Technical Support, Infrastructure Support, or IT Helpdesk roles, preferably within the healthcare industry.
Basic knowledge of enterprise server architecture and hardware components.
Knowledge of Windows Server administration, Linux environments, or VMware virtualization.
Experience with troubleshooting and incident management processes.
Analytical thinking and good problem-solving skills.
Ability to work independently in a dynamic technical environment.
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Hard Skills & Tools

Windows ServerLinuxVMwaretechnical supporttroubleshootingincident managementserver configurationinstallationadministrationenterprise server architecture

Soft Skills

analytical thinkingproblem-solvingindependent workcollaboration