Operations Administrator
CFC
Claims Operations Assistant
CFC
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support the smooth operation of the Claims team and contribute to efficiency of claims processes.
- Generate and send loss runs to brokers and clients detailing their claims history.
- Own end-to-end peer review process ensuring accuracy and consistency.
- Assist with ongoing data cleansing and data management to maintain data integrity.
- Contribute to binder renewal process including creating yearly claims authority matrices and documenting binder and desk authorities for claims adjusters.
- Manage ad-hoc updates to desk authorities.
- Prepare claims commentary and statistics for the Quarterly Underwriting Meeting pack.
- Create and update operational documents such as processes and procedures.
- Respond to audit requests, including providing copies of claims files.
- Work with Learning & Development to publish training materials and maintain documentation on CFC Learning.
- Maintain and update vendor listings.
Requirements
- Strong organizational skills with a keen eye for detail.
- A personable, positive, and proactive attitude.
- Proven ability to prioritize and manage your workload effectively.
- A willingness to learn and develop within the role.
- Excellent communication and collaboration skills.
Benefits
- Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.
- Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.
- Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
organizational skillsattention to detailpositive attitudeproactive attitudeprioritizationworkload managementwillingness to learncommunication skillscollaboration skills