Associate Cyber Incident Manager
CFC
full-time
Posted on:
Location Type: Hybrid
Location: n/a • Texas • United States
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Tech Stack
About the role
- Incident Coordination – Collaborate with multiple teams, including forensics, legal, public relations, and the client’s executive leadership to coordinate incident response efforts.
- Incident Documentation – Ensure accurate, thorough, and timely documentation of incident response activities, timelines, actions taken, and outcomes. Track multiple cases at once while maintaining attention to detail.
- Client Communication - Provide clear communication and updates to stakeholders, ensuring a unified response.
Requirements
- At least 2 years of professional experience in any field, demonstrating strong communication, accountability, and organizational skills. Customer-facing and/or cybersecurity experience preferred but not required.
- Exceptional organizational skills to support management of multiple simultaneous cases.
- Ability to follow structured processes and adhere to established documentation standards.
- Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
- Basic understanding of common cyber threats and willingness to learn more.
- Calm demeanor, good judgment, and ability to support clients professionally under pressure.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationaccountabilityorganizational skillsattention to detailclient communicationability to follow structured processesability to convey complex technical conceptscalm demeanorgood judgmentability to support clients under pressure