Engineer

• Ensure that new Solis customers are promptly onboarded to our services, providing guidance on the deployment of security tools and ensuring optimal and consistent configuration
• Monitor the status of our customer environments, ensuring that our tooling is healthy and up-to-date, and take remedial action where issues are detected
• Work closely with the Account Management team to ensure customer needs are met
• Provide our Support Engineers with information regarding customer environments and tooling to facilitate the handling of support requests
• Provide ongoing feedback on processes, and support the development of documentation, templates, and training material
• Identify areas where service delivery processes can be improved and/or automated, and contribute to the development of scripts and workflows

Service Delivery Engineer

3rd Line Engineer

Principal Power & Controls Engineer

Forward Deployed Engineer

Responsible Engineer, Rail

Principal Native Apps Engineer