Certified Group

Pricing and Contracts Manager

Certified Group

full-time

Posted on:

Location Type: Office

Location: United States

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Salary

💰 $100,000 - $120,000 per year

About the role

  • Lead and develop the Customer Success (Inside Sales) team to achieve monthly, quarterly, and annual targets
  • Drive revenue growth across small and mid-tier accounts (<$25K annually)
  • Ensure timely quote generation, proactive follow-up, and opportunity conversion
  • Own and maintain standardized pricing across all COS laboratories
  • Develop and manage price lists, customer-specific pricing, quotes, and service contracts
  • Partner with Sales to structure competitive pricing while protecting margin
  • Manage contract lifecycle including execution, documentation, tracking expiration dates, and 90-day renewal notifications
  • Oversee quote production in collaboration with Sales and technical teams
  • Ensure all quotes are accurate, timely, and properly documented
  • Maintain data integrity within Salesforce and internal systems
  • Continuously improve quoting workflows, turnaround times, and automation
  • Partner with Accounting to ensure accurate billing aligned with approved pricing
  • Collaborate with Operations, Marketing, and Division Leadership on pricing strategy
  • Work with IT and Sales Operations to enhance reporting, systems, and tools
  • Participate in system implementations related to pricing, quoting, and billing
  • Deliver regular sales and pricing analytics (weekly, monthly, quarterly)
  • Identify trends, risks, and opportunities to improve performance
  • Drive continuous improvement across pricing, quoting, billing, and sales processes

Requirements

  • Bachelor’s degree in Business, Finance, or related field preferred
  • 2+ years of experience in pricing, sales operations, customer success, or related field
  • Experience in laboratory services, cosmetics, food, nutraceuticals, or CPG preferred
  • Experience with CRM systems (e.g., Salesforce) required
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pricing managementquote generationcontract lifecycle managementdata integritysales analyticsworkflow improvementbilling accuracyopportunity conversioncustomer-specific pricingautomation
Soft Skills
leadershipcollaborationcommunicationorganizational skillsproblem-solvinganalytical thinkingproactive follow-upstrategic thinkingcontinuous improvementteam management