Certified Group

Business Development Rep

• Responsible for actively seeking new business opportunities as well as managing customer satisfaction for existing clients.
• Integral team player overseeing the development and management of a determined book of business and the securing of new logos within the Food & Beverage sector.
• Maintain an organized approach to meet monthly KPI’s to promote the business.
• Identify, pursue, close and manage new business opportunities regionally.
• Research and analyze potential customers to formulate action plans and develop new business opportunities through both cold call and initiated leads for services offered by the company.
• Provide best in class customer service to existing customers.
• Execute strategic sales plan initiatives to accommodate territory and corporate goals.
• Create quarterly and annual sales forecasts to deliver over-budget results.
• Review market analysis to determine customer needs, price schedules, and discount rates.
• Represent Company at trade association events and meetings to promote product offerings.
• Deliver technical sales presentations to existing and prospective clients.
• Maintain relationships with key clients, negotiating and closing deals.
• Analyze and control expenditures to budgetary requirements.
• Work cooperatively with other departments.
• Employ sales reports to reflect sales volume, potential sales, and areas of proposed client base expansion.
• Coordinate research and development of new services.
• Monitor and evaluate the competitive landscape to include the activities and products of our competitors.
• Meet or exceed quarterly and annual sales volume and profit objectives.

Business Development Manager

Supply Chain

• Assemble, maintain, and audit detailed records of quantity, type, value, and usage of materials, equipment, and supplies held in inventory
• Perform and oversee routine and cycle counts; reconcile physical counts to system records and resolve variances independently
• Analyze inventory discrepancies, identify root causes, and implement corrective actions to prevent recurrence
• Verify clerical and system computations against physical inventory; adjust errors and document findings in accordance with company procedures
• Compile, analyze, and report data related to receipt, issuance, consumption, pricing, and valuation of inventory
• Prepare and present inventory reports including balances, shortages, usage trends, and cost variances
• Inspect unacceptable or nonconforming goods, determine root cause, coordinate with vendors or internal teams, and recommend corrective actions
• Review purchase documents and vendor invoices to ensure alignment with quoted pricing, quality requirements, and purchase requisitions; resolve discrepancies within established authority
• Maintain effective communication with laboratory staff, procurement, finance, and other internal stakeholders
• Perform administrative and accounting-related inventory functions with minimal supervision
• Research, evaluate, and compare costs, quality, and suitability of new inventory items; provide recommendations to lab and/or corporate management
• Support inventory optimization initiatives including par levels, reorder points, and stock rotation
• Maintain organization, cleanliness, and compliance of all inventory storage areas in accordance with safety and regulatory standards
• Assist in prioritizing workload and schedules to meet individual and team objectives; participate actively in team initiatives
• Serve as a resource to Inventory Control Specialist I staff by providing guidance on procedures, systems, and best practices
• Promote and comply with all safety policies, responsible for personal safety and the safety of others in the work area
• Complete all required training and maintain knowledge of inventory systems, procedures, and applicable regulations

Inventory Control Associate

Accounts Receivable

• Responsible for overseeing and managing the Accounts Receivable and Collections team, ensuring compliance with established processes and procedures, and driving operational efficiency through automation and analytics.
• Lead, coach, and manage Accounts Receivable and Collections staff, including monitoring performance and adherence to company standards.
• Develop and implement procedures and guidelines for automated cash receipts and collections activities utilizing HighRadius B2B software.
• Leverage HighRadius analytics to provide management with actionable insights for forecasting and managing cash flow.
• Monitor COD transactions, ensuring lab testing results are properly flagged and released upon client payment.
• Oversee data integrity within the B2B Cash Application system to ensure accuracy and completeness.
• Ensure timely posting and reconciliation of Accounts Receivable data in the ERP system based on B2B Cash Application entries.
• Collaborate with sales and customer service teams to resolve billing disputes and maintain positive client relationships.
• Ability to reconcile large/complex customer AR accounts across multiple entities.
• Ensure compliance with financial deadlines while delivering exceptional service to internal stakeholders.
• Prepare and present monthly and annual financial reports to management.
• Assist in the preparation and coordination of annual audits.
• Safeguard organizational value by maintaining confidentiality of sensitive information.
• Monitor and enforce compliance with company accounting policies and procedures.
• Stay current with industry best practices through ongoing professional development.
• Contribute to departmental and organizational goals by completing related tasks as needed.

Accounts Receivable Supervisor

Director

• Oversee the daily operations of a microbiological and/or chemical laboratory.
• Ensure the highest standards of testing accuracy, compliance, and customer service.
• Combine scientific leadership with strong operational and business acumen.
• Promote a culture of quality by ensuring strict adherence to SOPs and regulatory standards.
• Deliver timely, high-quality results and responsive service to strengthen client relationships.
• Cultivate a safe and engaging work environment.
• Manage budgets and resources effectively.
• Foster a team culture that champions innovation, problem-solving, and operational excellence.

Business Development Manager

Inventory Control Associate

Accounts Receivable Supervisor

Laboratory Manager – Director