Senior Director of Product Management
CertifID
Senior Product Manager, Integrations
CertifID
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Own the roadmap and deliver on the vision to make CertifID a natural extension of our customer’s workflows (and industry leader) across key partner platforms.
- Act as the strategic and tactical driver with third-party providers, collaborating with their product and engineering teams to scope, design, and deliver integrations.
- Develop a deep understanding of customer needs and workflows, using research and feedback to prioritize integrations that deliver the most value.
- Review partner APIs, technical documentation, and system architecture to evaluate feasibility and design the right approach.
- Define success metrics for each integration, track performance, and continuously improve adoption and impact.
- Partner closely with CertifID’s engineering, design, GTM, and support teams to ensure integrations are delivered on time and with high quality.
- Upgrade existing integrations to make them more scalable and flexible as CertifID evolves.
- Ensure the success of integrations — drive adoption, customer satisfaction, and business outcomes.
Requirements
- 6+ years of experience in product management, with a focus on integrations, APIs, or platform partnerships (not a strict requirement)
- Deep customer empathy and the ability to understand complex workflows across industries
- Strong customer empathy and proven ability to understand complex workflows across industries
- Technical fluency - you can review APIs, talk shop with engineers, and assess integration feasibility with confidence
- Experience collaborating with external partner product/engineering teams and managing joint roadmaps
- Strong data-driven mindset - comfortable defining KPIs, tracking integration usage, and iterating based on results
- Excellent communication and relationship-building skills; able to represent CertifID with external partners at both business and technical levels
- A track record of successfully delivering integrations that drive measurable impact for customers and the business
- Experience in real estate, title production, mortgage, or fintech integrations preferred, especially integrating legacy systems with modern web stacks
Benefits
- Health, dental, and vision Insurance (including a $0 option)
- 401k with matching and no waiting period
- Equity
- Wellness reimbursement of $300/year
- Remote worker reimbursement of $300/year
- Life insurance
- Parental leave
- Flexible vacation
- 12 company-paid holidays
- No work on your birthday
- An award-winning culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementintegrationsAPIsplatform partnershipstechnical fluencyKPI definitionintegration usage trackingsystem architecture evaluationintegration feasibility assessmentdata-driven mindset
Soft skills
customer empathyrelationship-buildingcommunicationcollaborationstrategic thinkingtactical executionproblem-solvingadaptabilityteamworkcustomer satisfaction focus
