CertifID

Senior Manager, Sales Operations

CertifID

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Job Level

Senior

About the role

  • Act as a strategic partner to Sales Leadership, identifying bottlenecks in the sales funnel and proactively proposing solutions to drive revenue growth.
  • Define, build, and operationalize core sales metrics including pipeline health, conversion rates, and sales velocity.
  • Own the end-to-end administration of sales commission structures, ensuring tracking is accurate, transparent, and motivating for the team.
  • Manage and optimize our GTM tech stack, specifically Salesforce and Gong, to ensure data integrity and process efficiency.
  • Support the implementation and reinforcement of sales methodologies to create a predictable and repeatable sales motion.
  • Own major initiatives solo—from selecting new vendor tools to redesigning the lead-to-cash workflow—with minimal oversight.

Requirements

  • 5+ years in Sales Operations, Revenue Operations, or GTM Strategy, ideally within a high-growth SaaS environment.
  • Individual Contributor DNA: You enjoy being "hands-on-keys" and have a proven track record of owning complex projects from conception to completion.
  • Analytical Rigor: Expert-level skills in sales tracking, forecasting, and pipeline management.
  • Communication: Exceptional ability to translate complex data into actionable narratives for stakeholders.
  • Experience in roles where you were the primary owner of Sales Ops systems and processes (not just a contributor).
Benefits
  • Flexible vacation
  • 12 company-paid holidays
  • 10 paid sick days
  • No work on your birthday
  • Health, dental, and vision Insurance (including a $0 option)
  • 401(k) with matching, and no waiting period
  • Equity
  • Life insurance
  • Generous parental paid leave
  • Wellness reimbursement of $300/year
  • Remote worker reimbursement of $300/year
  • Professional development reimbursement
  • Competitive pay
  • An award-winning culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales metricspipeline managementsales forecastingsales trackingsales commission structuresdata integrityprocess efficiencyGTM strategylead-to-cash workflow
Soft Skills
analytical rigorcommunicationproblem-solvingproject managementstrategic thinking