CertaPro Painters

Project Manager

• Manage commercial jobs from post-sale through completion
• Lead onsite coordination, including site walks, progress checks, safety alignment, and client updates
• Coordinate with subcontractors and crews; ensure quality and schedule adherence
• Manage equipment and logistics (lifts, swing stages, materials, inspections)
• Oversee change orders, job costing, margin protection, and closeout packages
• Partner with Commercial Account Manager for commercial estimating
• Participate in walkthroughs, scope development, and bid strategy
• Build estimates using CertaPro tools and industry standards
• Support pre-construction planning, material specifications, and vendor coordination
• Join client meetings with the Commercial Account Manager to provide technical insight
• Develop strong relationships with facility managers, property managers, and GC partners
• Support commercial business development initiatives (light outreach, relationship nurturing)
• Represent the company professionally onsite and during client interactions

Commercial Project Manager

Sales

• Fulfill the obligations of the essential functions: Sales, Marketing, Production, Administrative, and Personal Development.
• Build customer relationships by implementing CertaPro Painters proven processes.
• Collaborate one-on-one with potential customers to understand their painting needs.
• Build customized and detailed proposals based customer needs.
• Communicate with customers regularly to provide updates and ensure satisfaction.
• Promote our local brand through community events and marketing tactics such as lawn signs, door hangers, home shows, and other community events.
• Attend regional or national training conferences to stay up-to-date on industry trends.
• Maintain accurate records of customer interactions in our CRM and local office systems.
• Prepare weekly sales analysis of results and plans in preparation for Goal Setting Reviews with your Coach.

Residential Sales Associate – Painting Services

Producer

• Client consultations (i.e., applying the skills of listening, information seeking, relationship building)
• Project management, and Business Development.
• Collaborate with all prospective customers with the objective of meeting their painting needs and building customers for life.
• Work effectively in a team environment that supports open communication and accountability in order to meet business objectives.
• Maintain open appointment availability for potential customers and achieving sales goals.
• Build customer relationships by focusing on implementing proven processes.
• Provide on-site and remote one-on-one customer consultations.
• Create a customized and detailed proposal for customers based on their needs.
• Complete ongoing customer communications.
• Ensure the brand has a local presence through tactics such as lawn signs, door hangers, home shows, and other community events.
• Participation in Regional or National On-Going Training Conferences/ Meetings.
• Maintain documentation of current activities in CRM system.
• Prepare weekly analysis of results in preparation for Goal Setting and Review with coach.

Residential Sales and Production Manager

Account Executive

• Identify and develop new commercial painting opportunities across Chicagoland
• Conduct site visits, prepare accurate estimates, and present proposals
• Negotiate and close profitable projects
• Build and maintain relationships with property managers, facility directors, and general contractors
• Represent CertaPro Painters at networking events and trade organizations
• Collaborate with the production team to ensure a seamless customer experience and repeat business
• Manage your pipeline through our CRM (Microsoft Dynamics)

Commercial Sales Representative – Painting, Facility Services

Business Development Rep

• Develop new commercial painting opportunities across the Chicago metro area through outbound prospecting, networking, and local marketing
• Build and maintain relationships with property managers, facility directors, HOAs, and business owners
• Conduct outreach campaigns through calls, emails, social media, and in-person visits
• Represent CertaPro Painters at business and community events to increase visibility and brand awareness
• Partner with our estimating and production teams to ensure a smooth client experience
• Track and manage all outreach activity in our CRM

Business Development Representative – Commercial Painting

• Conduct in-home consultations and prepare digital estimates using our iPad-based quoting system
• Build rapport, assess project needs, and present clear, detailed proposals
• Follow up on open estimates and move opportunities through the sales pipeline
• Actively market within your assigned territory — using neighborhood outreach, awareness campaigns, and referral-driven initiatives to build visibility and generate new leads
• Collaborate with our production and operations team to ensure a smooth handoff from sale to project completion
• Represent the CertaPro brand with professionalism, urgency, and accountability

Commercial Project Manager

Residential Sales Associate – Painting Services

Residential Sales and Production Manager

Commercial Sales Representative – Painting, Facility Services

Business Development Representative – Commercial Painting

Residential Sales Representative – Painting, Home Improvement