CertaPro Painters

Account Executive

• Maintain open appointment availability for potential customers and achieving sales goals
• Setup initial meetings with prospective clients
• Provide on-site one-on-one customer consultations
• Create a customized and detailed proposal for customers based on their needs
• Develop solutions that are consistent with the client’s preference and budget
• Suggest applicable and relevant alternatives options where appropriate
• Close the sale successfully
• Collect job information for handoff to production team and maintain a positive working relationship with them
• Support the production crew with clarity on scope of work for painting projects
• Manage relationships and ensure high levels of customer satisfaction and work is completed satisfactorily
• Facilitate the resolution of Customer Complaints in a timely manner
• Ensure up-to-date client information and communication is captured in our software
• Effectively prioritize, manage, and convert different stages of the sales cycle with target customers and projects in the pipeline
• Build relationships with customers for future opportunities
• Support CertaPro marketing and business development initiatives
• Be accountable to the manager for meeting weekly, monthly and annual goals
• Attend home shows and similar events throughout the year as required

Outside Sales Representative

Sales

• Collaborate with potential customers to understand their painting needs and build lasting relationships
• Manage painting projects to ensure they are completed on time and within budget
• Conduct one-on-one consultations with customers to provide customized proposals
• Communicate with customers regularly to provide updates and ensure satisfaction
• Promote our brand through community events and marketing tactics
• Attend regional or national training conferences to stay up-to-date on industry trends
• Maintain accurate records of customer interactions in our CRM system

Outside Sales Representative

Residential Painting Sales Associate