Outside Sales Representative

CertaPro Painters

Sales Associate leading the residential business for CertaPro Painters in Hamilton region. Focus on customer consultations, proposals, and relationship management to drive sales.

Posted 6/5/2026full-timeHamilton • 🇨🇦 CanadaMid-LevelSenior💰 CA$50,000 - CA$60,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain open appointment availability for potential customers and achieving sales goals
Setup initial meetings with prospective clients
Provide on-site one-on-one customer consultations
Create a customized and detailed proposal for customers based on their needs
Develop solutions that are consistent with the client’s preference and budget
Suggest applicable and relevant alternatives options where appropriate
Close the sale successfully
Collect job information for handoff to production team and maintain a positive working relationship with them
Support the production crew with clarity on scope of work for painting projects
Manage relationships and ensure high levels of customer satisfaction and work is completed satisfactorily
Facilitate the resolution of Customer Complaints in a timely manner
Ensure up-to-date client information and communication is captured in our software
Effectively prioritize, manage, and convert different stages of the sales cycle with target customers and projects in the pipeline
Build relationships with customers for future opportunities
Support CertaPro marketing and business development initiatives
Be accountable to the manager for meeting weekly, monthly and annual goals
Attend home shows and similar events throughout the year as required

Requirements

What you’ll need

3-5 years experience in in-home sales within the home improvement industry
Excellent communication, presentation and interpersonal skills
Results oriented – able to set, meet and exceed goals
Project, time management, and problem-solving skills
Customer focus and good negotiation skills
Detailed oriented, organized and energetic
Good computer skills; proficiency in Microsoft Office Suite; CRM knowledge (an asset)
Valid driver’s license
Access to reliable vehicle (including car insurance)

Benefits

Comp & perks

Health insurance
Paid time off
Training & development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

in-home salesproject managementtime managementproblem-solvingcustomer relationship management (CRM)sales cycle managementproposal creationbudget developmentnegotiation

Soft Skills

communication skillspresentation skillsinterpersonal skillsresults orientedcustomer focusdetail orientedorganizational skillsenergeticrelationship building

Certifications

valid driver's license